Microsoft Dynamics 365 Customer Service omnichannel capabilities

wajih 1 Reputation point
2021-01-28T00:21:20.13+00:00

Hi,
Does the expansion of Microsoft Dynamics 365 Customer Service omnichannel capabilities, which includes new voice channel, provide group calling and group chat capabilities?

Thanks
Wajih

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  1. Dave Patrick 426.2K Reputation points MVP
    2021-01-28T00:56:59.053+00:00

    Dynamics 365 is not currently supported here on QnA. The product group for Dynamics actively monitors questions over at
    https://community.dynamics.com/f

    --please don't forget to Accept as answer if the reply is helpful--

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