Python Runtime Error: The python runtime could not be found

Question

Original title: Python Runtime Error

Hi,

Everytime i start up my windows 7 pc, i am getting an update tool error stating (form of a pop up box):

Update tool was unable to start.

The python runtime could not be found

To fix this problem use the UC_IMAGE_PATH enviroment to provide a path to a valid image.

Thank You looking forward to your reply :D

Answer 1

Hello,

Thank you for the prompt reply,

I have updated my computer and the error returned and no I do not have python installed.

Answer 2

Hi Nathalia,

·          Do you’ve Python installed on your computer? If yes, what is the version of Python that is installed on computer?

As of now, I would suggest you to check if the issue appears in a clean boot state.

Method 1: How to troubleshoot a problem by putting the computer in a clean boot state in Windows Vista and Windows 7

A clean boot helps in eliminating software conflicts. Visit the link below to know how to put the computer into a clean boot.

http://support.microsoft.com/kb/929135

Note: Once the troubleshooting is over, reset the computer to start as usual.

Method 2: What are runtime errors?

http://windows.microsoft.com/en-US/windows7/What-is-a-runtime-error

Hope this information is helpful and let me know if you need any further assistance

Mouneshwar R – Microsoft Support