Error Code: 0x80070308 (Can't install SP1)

Question

I'm running Windows 7 Ulitmate x64.  WIndows update fails to download the Windows 7 Service Pack 1 for x64-based Systems (KB976932).  Followed the instructions for repairing and cleaning up the directories but it still fails to download the kit. Have tried this numerous times and rebooted but still no luck. 

Gave up on that and downloaded the sp1 kit from microsoft downloads (7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso).  Run the setup.exe. It runs for a while and eventually fails with

Installation was not successful

The client of a component requested an operation which is not valid given the state of the component instance.

In the details it says

Error: ERROR_REQUEST_OUT_OF_SEQUENCE(0x80070308)

I looked up this error but see no explanation on what to do about it.

Answer 1

Hi Zulusw,

What was the exact error message from windows updates?

Follow the steps as mentioned below to check for error message from windows update history:

1)     Click on start, type windows update

2)     Click on windows update

3)     Click on View update history

4)     Double click on failed update (service pack 1)

5)     Note down the error message

Method 1:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

Note: Follow step 7 to place the computer on its usual way once the clean boot process is completed.

Temporary Disable or uninstall your security software

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks.

Method 2:

Troubleshoot problems installing a service pack for Windows 7http://windows.microsoft.com/en-us/windows7/troubleshoot-problems-installing-service-pack

Try installing service pack 1 through windows updates.

Reply back with more information to assist you