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Application Pool worker process is unresponsive - CCM Client Notification Proxy Pool

Dinesh Vinay 86 Reputation points
2021-01-28T08:54:10.323+00:00

Hi,

Hope all are doing good.

We are receiving this kind of alert frequently in MP site server. Could someone help me how to fix this. We can able to see there is no issue with MP server. Do we need to do any configuration in IIS?

SCOM Alert:

We have received below SCOM alert and Incident has been assigned to your team for investigation. Please investigate the same.

Severity: Warning
Alert Name: Application Pool worker process is unresponsive
Source: CCM Client Notification Proxy Pool

Object full Name: Microsoft.Windows.InternetInformationServices.10.0.ApplicationPool:SZVMXXXX.SecureZone.DMZ;CCM Client Notification Proxy Pool
Object Name: CCM Client Notification Proxy Pool

Created Time: 2021-01-23T19:38:07
Is Monitor Alert: False

Description:
The description for Event ID ( 2147488661 ) in Source ( Microsoft-Windows-WAS ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event:
CCM Client Notification Proxy Pool, 11184, -.

Microsoft Configuration Manager

3 answers

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  1. Dinesh Vinay 86 Reputation points
    2021-02-10T14:42:47.267+00:00

    Hi Amanda, Thank you very much for your reply. Seems am not an expert in IIS.
    As per your advise. Do you know how to do this configuration .

    Kindly put Event ID ( 2147488661 ) in Source ( Microsoft-Windows-WAS ) of SCCM server and we could get and analyze the error in this server.

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  2. Steve Cahill 6 Reputation points
    2021-06-30T21:32:23.17+00:00

    We have also started getting this alert every day - not long after a WSUS sync. This has happened every day since upgrading the site to 2103 Hotfix Rollup KB10036164.

    I haven't promoted the client to Production yet though, so might be related perhaps? FYI we are running Server 2012 R2 as the Site Server.

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  3. Steve Cahill 6 Reputation points
    2022-01-17T06:01:01.81+00:00

    This is what worked for me, as this has happened on two site servers after two different upgrades now (2103 and 2111).

    Confirm this line exists under BgbSetup.log: "Failed to configure BGB server application with the error 0x80070430"

    Then I used this article to get the main information on how to get the BGB server installing properly, but found it needed more information around security of the files that need modifying: https://www.prajwaldesai.com/fatal-msi-error-bgbisapi-msi-could-not-be-installed/

    Take a backup copy of these two files under C:\Windows\Microsoft.NET\Framework64\v4.0.30319:
    InstallUtil.exe.config
    regsvcs.exe.config

    For both files:
    Change Owner to SYSTEM (was TrustedInstaller)
    Change Security to Administrators Full Control (if can't save, change Security to SYSTEM Full Control too)

    Add section 

    <runtime>
    <loadFromRemoteSources enabled="true"/>
</runtime>

    Reboot

    Article says to restart Windows Services (Distributed Transaction Coordinator and SMS_SITE_COMPONENT_MANAGER) but it's quicker sometimes just to reboot the server.

    Not 100% sure if the regsvcs.exe.config file actually needed changing but did so anyway.

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