Age of Empires II, The Age of Kings. Game crashes when I click the diplomacy icon.

Question

game runs fine otherwise.  Running Windows XP home.  Used the compatiblity option to run game with older versions of windows with the same result

Answer 1

this is great. I solved my problem but I wondered whether to turn off direct draw will cause any problems?

Answer 2

Hi, 

I responded above with a solution that should fix your problem. Please return to the thread and let us know if this has solved your problem.  

 If the suggestion above solved your problem, click the “Mark as Answer” button at the bottom of the post. If not, please return and provide any additional details you have come across so that we can further troubleshoot the issue. Thanks! 

Diana

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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Answer 3

Hi,

Disabling "Direct Draw" acceleration in the dxdiag.exe panel under the display tab (Start -> Run -> dxdiag) has resolved many users facing the same issue.

You may also try that.

a)   Click Start, click Run, type dxdiag, and then click OK.

b)   On the Display tab, verify that DirectDraw Acceleration and Direct3D Acceleration are selected under DirectX Features.

c)    If either of these lines shows an enabled status, click Disable for that line.

d)   If multiple video adapters are installed in your computer, repeat step 2 for each Display tab in the DirectX Diagnostic Tool.

Note: Re-enable it if you play anything else, as you are disabling all 3D.

Refer to Method 2 in  http://support.microsoft.com/kb/191660

Refer to  http://social.answers.microsoft.com/Forums/en-US/vistagaming/thread/67e932c7-b7bd-4fac-9485-a47be39f846c

Diana

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

---

If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.