Explorer.exe Crashes Constantly When Accessing Control Panel or Any Start Menu Item on WIN 7 x64

Question

Hello,

I have explorer.exe crashing when I try to open the Control Panel on Seven x64 and on some right clicking on files and on anything I search or try to open in the Start Menu.

I think the problem started after I created the Godmode folder through Windows 7 Manager from Yamisoft (I managed to get rid of Godmode anyway).

I can access all components of the Control Panel through the cpl files in Windows directory and none crashes but if I try to open the main Control Panel window explorer crashes.

I run ShellExView and disabled all Shell extension which are NOT from Microsoft and the problem persist.

The problem doesn't occur in Safe Boot mode.

I checked the Event Viewer and the explorer crashes have this info:

The description for Event ID 1000 from source Application Error cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

explorer.exe6.1.7600.164504aebab8dntdll.dll6.1.7600.165594ba9b802c000041d000000000004d301b3c01cbbf3adb80f4d8C:\Windows\explorer.exeC:\Windows\SYSTEM32\ntdll.dlla36102d9-2b31-11e0-94f8-001b24531bd0

********************************System

– Provider

[ Name] Application Error

– EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0×80000000000000

– TimeCreated

[ SystemTime] 2011-01-28T22:55:02.000000000Z

EventRecordID 326966

Channel Application

Computer MYPC

Security

- EventData

explorer.exe6.1.7600.164504aebab8dntdll.dll6.1.7600.165594ba9b802c000041d000000000004d301b3c01cbbf3adb80f4d8C:\Windows\explorer.exeC:\Windows\SYSTEM32\ntdll.dlla36102d9-2b31-11e0-94f8-001b24531bd0

I run sfc while in safe mode since it wouldn't start in normal mode and it says that it couldn't repair some files.

2011-01-31 09:32:39, Info                  CBS    Starting TrustedInstaller initialization.

2011-01-31 09:32:39, Info                  CBS    Loaded Servicing Stack v6.1.7601.17514 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5\cbscore.dll

2011-01-31 09:32:41, Info                  CSI    00000001@2011/1/31:08:32:41.135 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef1f5e94d @0x7fef31a9839 @0x7fef31734d3 @0xff5ce97c @0xff5cd799 @0xff5cdb2f)

2011-01-31 09:32:41, Info                  CSI    00000002@2011/1/31:08:32:41.245 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef1f5e94d @0x7fef31f6806 @0x7fef31c2a9c @0x7fef31735a9 @0xff5ce97c @0xff5cd799)

2011-01-31 09:32:41, Info                  CSI    00000003@2011/1/31:08:32:41.247 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef1f5e94d @0x7fef9d68728 @0x7fef9d68856 @0xff5ce474 @0xff5cd7de @0xff5cdb2f)

2011-01-31 09:32:41, Info                  CBS    Ending TrustedInstaller initialization.

2011-01-31 09:32:41, Info                  CBS    Starting the TrustedInstaller main loop.

2011-01-31 09:32:41, Info                  CBS    TrustedInstaller service starts successfully.

2011-01-31 09:32:41, Info                  CBS    SQM: Initializing online with Windows opt-in: False

2011-01-31 09:32:41, Info                  CBS    SQM: Cleaning up report files older than 10 days.

2011-01-31 09:32:41, Info                  CBS    SQM: Requesting upload of all unsent reports.

2011-01-31 09:32:41, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 09:32:41, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 09:32:41, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6

2011-01-31 09:32:41, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 09:32:41, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.

2011-01-31 09:32:41, Info                  CBS    NonStart: Checking to ensure startup processing was not required.

2011-01-31 09:32:41, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0xbcf9f0

2011-01-31 09:32:41, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"

2011-01-31 09:32:41, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x248

2011-01-31 09:32:41, Info                  CSI    00000007@2011/1/31:08:32:41.327 CSI perf trace:

CSIPERF:TXCOMMIT;815

2011-01-31 09:32:41, Info                  CBS    NonStart: Success, startup processing not required as expected.

2011-01-31 09:32:41, Info                  CBS    Startup processing thread terminated normally

2011-01-31 09:32:41, Info                  CSI    00000008 CSI Store 3337712 (0x000000000032edf0) initialized

2011-01-31 09:32:41, Info                  CBS    Session: 30130465_1825506437 initialized by client WindowsUpdateAgent.

2011-01-31 09:32:41, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

2011-01-31 09:32:41, Info                  CBS    Session: 30130465_1825536439 initialized by client WindowsUpdateAgent.

2011-01-31 09:32:54, Info                  CBS    Session: 30130465_1952173682 initialized by client WindowsUpdateAgent.

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~x866.1.1.0, Parent: Microsoft-Media-Foundation-Package~31bf3856ad364e35~x866.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, no parent found, go absent

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~x866.1.1.0, Parent: WinEmb-Media-Support~31bf3856ad364e35~x866.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, no parent found, go absent

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~x866.1.1.0, Parent: Microsoft-Windows-Media-Format-Package~31bf3856ad364e35~x866.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, no parent found, go absent

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~x866.1.1.0, Parent: WinEmb-PremiumCodecs-WMV~31bf3856ad364e35~x866.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, no parent found, go absent

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, disposition state from detectParent: Absent

2011-01-31 09:32:54, Info                  CBS    Appl: Evaluating package applicability for package Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, applicable state: Absent

2011-01-31 09:32:54, Info                  CBS    EvaluateApplicability, package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, Package applicability: Absent.

2011-01-31 09:32:54, Info                  CBS    Session: 30130465_1952653710 initialized by client WindowsUpdateAgent.

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~amd646.1.1.0, Parent: Microsoft-Media-Foundation-Package~31bf3856ad364e35~amd646.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~amd646.1.1.0, related parent found: Microsoft-Media-Foundation-Package~31bf3856ad364e35~amd646.1.7601.17514, which is not real parent

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~amd646.1.1.0, parent found: Microsoft-Media-Foundation-Package~31bf3856ad364e35~amd646.1.7600.16385, state: Superseded

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~amd646.1.1.0, Parent: WinEmb-Media-Support~31bf3856ad364e35~amd646.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~amd646.1.1.0, Parent: Microsoft-Windows-Media-Format-Package~31bf3856ad364e35~amd646.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~amd646.1.1.0, related parent found: Microsoft-Windows-Media-Format-Package~31bf3856ad364e35~amd646.1.7601.17514, which is not real parent

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~amd646.1.1.0, parent found: Microsoft-Windows-Media-Format-Package~31bf3856ad364e35~amd646.1.7600.16385, state: Superseded

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~amd646.1.1.0, Parent: WinEmb-PremiumCodecs-WMV~31bf3856ad364e35~amd646.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0, disposition state from detectParent: Superseded

2011-01-31 09:32:54, Info                  CBS    Appl: Evaluating package applicability for package Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0, applicable state: Superseded

2011-01-31 09:32:54, Info                  CBS    EvaluateApplicability, package: Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0, Package applicability: Superseded.

2011-01-31 09:33:07, Info                  CBS    Archived backup log: C:\Windows\Logs\CBS\CbsPersist_20110131083239.cab.

2011-01-31 09:33:55, Info                  CBS    Session: 30130465_2563278636 initialized by client WindowsUpdateAgent.

2011-01-31 09:33:55, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

2011-01-31 09:33:55, Info                  CBS    Session: 30130465_2563308637 initialized by client WindowsUpdateAgent.

2011-01-31 09:34:04, Info                  CBS    Session: 30130465_2654683864 initialized by client WindowsUpdateAgent.

2011-01-31 09:34:04, Info                  CBS    Read out cached package applicability for package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, ApplicableState: 0, CurrentState:0

2011-01-31 09:34:04, Info                  CBS    Session: 30130465_2654723866 initialized by client WindowsUpdateAgent.

2011-01-31 09:34:04, Info                  CBS    Read out cached package applicability for package: Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 80, CurrentState:80

2011-01-31 09:34:05, Info                  CBS    Session: 30130465_2668024627 initialized by client WindowsUpdateAgent.

2011-01-31 09:34:05, Info                  CBS    Read out cached package applicability for package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, ApplicableState: 0, CurrentState:0

2011-01-31 09:34:05, Info                  CBS    Session: 30130465_2668064629 initialized by client WindowsUpdateAgent.

2011-01-31 09:34:05, Info                  CBS    Read out cached package applicability for package: Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 80, CurrentState:80

2011-01-31 09:48:43, Info                  CBS    Reboot mark refs incremented to: 1

2011-01-31 09:48:43, Info                  CBS    Scavenge: Starts

2011-01-31 09:48:43, Info                  CSI    00000009@2011/1/31:08:48:43.184 CSI Transaction @0x2f2660 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [10]"TI6.0_0:0/"

2011-01-31 09:48:43, Info                  CBS    Scavenge: Begin CSI Store

2011-01-31 09:48:44, Info                  CSI    0000000a Performing 1 operations; 1 are not lock/unlock and follow:

  Scavenge (8): flags: 00000017

2011-01-31 09:48:44, Info                  CSI    0000000b Store coherency cookie matches last scavenge cookie, skipping scavenge.

2011-01-31 09:48:44, Info                  CSI    0000000c ICSITransaction::Commit calling IStorePendingTransaction::Apply - coldpatching=FALSE applyflags=7

2011-01-31 09:48:44, Info                  CSI    0000000d Creating NT transaction (seq 2), objectname [6]"(null)"

2011-01-31 09:48:44, Info                  CSI    0000000e Created NT transaction (seq 2) result 0x00000000, handle @0x19c

2011-01-31 09:48:44, Info                  CSI    0000000f@2011/1/31:08:48:44.960 CSI perf trace:

CSIPERF:TXCOMMIT;36691

2011-01-31 09:48:44, Info                  CBS    Scavenge: Completed, disposition: 0X1

2011-01-31 09:48:44, Info                  CSI    00000010@2011/1/31:08:48:44.961 CSI Transaction @0x2f2660 destroyed

2011-01-31 09:48:44, Info                  CBS    Reboot mark refs: 0

2011-01-31 09:48:44, Info                  CBS    Idle processing thread terminated normally

2011-01-31 09:48:44, Info                  CBS    Ending the TrustedInstaller main loop.

2011-01-31 09:48:44, Info                  CBS    Starting TrustedInstaller finalization.

2011-01-31 09:48:45, Info                  CBS    Ending TrustedInstaller finalization.

2011-01-31 16:54:42, Info                  CBS    Starting TrustedInstaller initialization.

2011-01-31 16:54:42, Info                  CBS    Loaded Servicing Stack v6.1.7601.17514 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5\cbscore.dll

2011-01-31 16:54:51, Info                  CSI    00000001@2011/1/31:15:54:51.699 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef49be94d @0x7fef4e49839 @0x7fef4e134d3 @0x10000e97c @0x10000d799 @0x10000db2f)

2011-01-31 16:54:52, Info                  CSI    00000002@2011/1/31:15:54:52.425 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef49be94d @0x7fef4e96806 @0x7fef4e62a9c @0x7fef4e135a9 @0x10000e97c @0x10000d799)

2011-01-31 16:54:53, Info                  CSI    00000003@2011/1/31:15:54:53.221 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef49be94d @0x7fef40e8728 @0x7fef40e8856 @0x10000e474 @0x10000d7de @0x10000db2f)

2011-01-31 16:54:53, Info                  CBS    Ending TrustedInstaller initialization.

2011-01-31 16:54:53, Info                  CBS    Starting the TrustedInstaller main loop.

2011-01-31 16:54:53, Info                  CBS    TrustedInstaller service starts successfully.

2011-01-31 16:54:53, Info                  CBS    SQM: Initializing online with Windows opt-in: False

2011-01-31 16:54:53, Info                  CBS    SQM: Cleaning up report files older than 10 days.

2011-01-31 16:54:53, Info                  CBS    SQM: Requesting upload of all unsent reports.

2011-01-31 16:54:53, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 16:54:53, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 16:54:53, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6

2011-01-31 16:54:53, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 16:54:53, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.

2011-01-31 16:54:53, Info                  CBS    NonStart: Checking to ensure startup processing was not required.

2011-01-31 16:54:54, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x112f9b0

2011-01-31 16:54:54, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"

2011-01-31 16:54:54, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x238

2011-01-31 16:54:56, Info                  CSI    00000007@2011/1/31:15:54:56.368 CSI perf trace:

CSIPERF:TXCOMMIT;2472

2011-01-31 16:54:56, Info                  CBS    NonStart: Success, startup processing not required as expected.

2011-01-31 16:54:56, Info                  CBS    Startup processing thread terminated normally

2011-01-31 16:54:57, Info                  CSI    00000008 CSI Store 3610864 (0x00000000003718f0) initialized

2011-01-31 16:54:57, Info                  CBS    Session: 30130527_898285604 initialized by client lpksetup.

2011-01-31 16:55:08, Info                  CBS    Session: 30130527_898285604 finalized. Reboot required: no [HRESULT = 0x00000000 - S_OK]

2011-01-31 17:02:18, Info                  CBS    Session: 30130528_1017002201 initialized by client WindowsUpdateAgent.

2011-01-31 17:02:18, Info                  CBS    Read out cached package applicability for package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, ApplicableState: 0, CurrentState:0

2011-01-31 17:02:18, Info                  CBS    Session: 30130528_1017042203 initialized by client WindowsUpdateAgent.

2011-01-31 17:02:18, Info                  CBS    Read out cached package applicability for package: Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 80, CurrentState:80

2011-01-31 17:12:20, Info                  CBS    Reboot mark refs incremented to: 1

2011-01-31 17:12:21, Info                  CBS    Scavenge: Starts

2011-01-31 17:12:21, Info                  CSI    00000009@2011/1/31:16:12:21.746 CSI Transaction @0x1110850 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [10]"TI6.0_0:0/"

2011-01-31 17:12:21, Info                  CBS    Scavenge: Begin CSI Store

2011-01-31 17:13:07, Info                  CSI    0000000a Performing 1 operations; 1 are not lock/unlock and follow:

  Scavenge (8): flags: 00000017

2011-01-31 17:13:08, Info                  CSI    0000000b Store coherency cookie matches last scavenge cookie, skipping scavenge.

2011-01-31 17:13:19, Info                  CSI    0000000c ICSITransaction::Commit calling IStorePendingTransaction::Apply - coldpatching=FALSE applyflags=7

2011-01-31 17:13:21, Info                  CSI    0000000d Creating NT transaction (seq 2), objectname [6]"(null)"

2011-01-31 17:13:21, Info                  CSI    0000000e Created NT transaction (seq 2) result 0x00000000, handle @0x268

2011-01-31 17:13:21, Info                  CSI    0000000f@2011/1/31:16:13:21.509 CSI perf trace:

CSIPERF:TXCOMMIT;114980

2011-01-31 17:13:21, Info                  CBS    Scavenge: Completed, disposition: 0X1

2011-01-31 17:13:21, Info                  CSI    00000010@2011/1/31:16:13:21.509 CSI Transaction @0x1110850 destroyed

2011-01-31 17:13:22, Info                  CBS    Reboot mark refs: 0

2011-01-31 17:13:22, Info                  CBS    Idle processing thread terminated normally

2011-01-31 17:13:22, Info                  CBS    Ending the TrustedInstaller main loop.

2011-01-31 17:13:22, Info                  CBS    Starting TrustedInstaller finalization.

2011-01-31 17:13:35, Info                  CBS    Ending TrustedInstaller finalization.

2011-01-31 17:36:21, Info                  CBS    Starting TrustedInstaller initialization.

2011-01-31 17:36:21, Info                  CBS    Loaded Servicing Stack v6.1.7601.17514 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5\cbscore.dll

2011-01-31 17:36:24, Info                  CSI    00000001@2011/1/31:16:36:24.750 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feeefae94d @0x7fef4a79839 @0x7fef4a434d3 @0xff23e97c @0xff23d799 @0xff23db2f)

2011-01-31 17:36:25, Info                  CSI    00000002@2011/1/31:16:36:25.104 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feeefae94d @0x7fef4ac6806 @0x7fef4a92a9c @0x7fef4a435a9 @0xff23e97c @0xff23d799)

2011-01-31 17:36:25, Info                  CSI    00000003@2011/1/31:16:36:25.105 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feeefae94d @0x7fef9448728 @0x7fef9448856 @0xff23e474 @0xff23d7de @0xff23db2f)

2011-01-31 17:36:25, Info                  CBS    Ending TrustedInstaller initialization.

2011-01-31 17:36:25, Info                  CBS    Starting the TrustedInstaller main loop.

2011-01-31 17:36:25, Info                  CBS    TrustedInstaller service starts successfully.

2011-01-31 17:36:25, Info                  CBS    SQM: Initializing online with Windows opt-in: False

2011-01-31 17:36:25, Info                  CBS    SQM: Cleaning up report files older than 10 days.

2011-01-31 17:36:25, Info                  CBS    SQM: Requesting upload of all unsent reports.

2011-01-31 17:36:25, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 17:36:25, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 17:36:25, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6

2011-01-31 17:36:25, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 17:36:25, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.

2011-01-31 17:36:25, Info                  CBS    NonStart: Checking to ensure startup processing was not required.

2011-01-31 17:36:25, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x107fa30

2011-01-31 17:36:25, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"

2011-01-31 17:36:25, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x238

2011-01-31 17:36:25, Info                  CSI    00000007@2011/1/31:16:36:25.651 CSI perf trace:

CSIPERF:TXCOMMIT;34358

2011-01-31 17:36:25, Info                  CBS    NonStart: Success, startup processing not required as expected.

2011-01-31 17:36:25, Info                  CBS    Startup processing thread terminated normally

2011-01-31 17:36:25, Info                  CSI    00000008 CSI Store 2955504 (0x00000000002d18f0) initialized

2011-01-31 17:36:25, Info                  CBS    Session: 30130533_12956583 initialized by client WindowsUpdateAgent.

2011-01-31 17:36:25, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

2011-01-31 17:36:25, Info                  CBS    Session: 30130533_13506615 initialized by client WindowsUpdateAgent.

2011-01-31 17:46:27, Info                  CBS    Reboot mark refs incremented to: 1

2011-01-31 17:46:27, Info                  CBS    Scavenge: Starts

2011-01-31 17:46:27, Info                  CSI    00000009@2011/1/31:16:46:27.533 CSI Transaction @0x2900b0 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [10]"TI6.0_0:0/"

2011-01-31 17:46:27, Info                  CBS    Scavenge: Begin CSI Store

2011-01-31 17:46:29, Info                  CSI    0000000a Performing 1 operations; 1 are not lock/unlock and follow:

  Scavenge (8): flags: 00000017

2011-01-31 17:46:29, Info                  CSI    0000000b Store coherency cookie matches last scavenge cookie, skipping scavenge.

2011-01-31 17:46:29, Info                  CSI    0000000c ICSITransaction::Commit calling IStorePendingTransaction::Apply - coldpatching=FALSE applyflags=7

2011-01-31 17:46:29, Info                  CSI    0000000d Creating NT transaction (seq 2), objectname [6]"(null)"

2011-01-31 17:46:29, Info                  CSI    0000000e Created NT transaction (seq 2) result 0x00000000, handle @0x274

2011-01-31 17:46:29, Info                  CSI    0000000f@2011/1/31:16:46:29.561 CSI perf trace:

CSIPERF:TXCOMMIT;51920

2011-01-31 17:46:29, Info                  CBS    Scavenge: Completed, disposition: 0X1

2011-01-31 17:46:29, Info                  CSI    00000010@2011/1/31:16:46:29.561 CSI Transaction @0x2900b0 destroyed

2011-01-31 17:46:29, Info                  CBS    Reboot mark refs: 0

2011-01-31 17:46:29, Info                  CBS    Idle processing thread terminated normally

2011-01-31 17:46:29, Info                  CBS    Ending the TrustedInstaller main loop.

2011-01-31 17:46:29, Info                  CBS    Starting TrustedInstaller finalization.

2011-01-31 17:46:32, Info                  CBS    Ending TrustedInstaller finalization.

Any help please?

Thank you :)

Answer 1

Gerry the problem is for explorer.exe not Internet Explorer which I never use: do you think they are related?

Answer 2

Gerry,

Windows Explorer (explorer.exe).  I often just see the "explorer" part too. 

---

Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

Answer 3

Hi Threshold,

 

You may try to perform a clean boot and check if the issue occurs.

Step 1:

A clean boot helps to verify if any third party application services or startup item is causing this issue.

You may refer the following KB article to put the computer in clean boot:

http://support.microsoft.com/kb/929135      

If your issue is resolved after performing Clean Boot, then follow the steps mentioned in the above KB article to narrow down the exact source.

Also, after resolving the issue, see the section on the clean boot link to how to return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual.

 

Step 2:

One of the reasons may be with security software, which sometime creates a conflict. So, try disabling the security software and other non-Microsoft firewalls present on your system and check. If this resolves the issue, then you may have to update the security software.

Note: On disabling antivirus and firewall, any virus or malicious software may enter into the system. After performing this troubleshooting step enable the security software and firewalls.

You may refer the following link to Disable Antivirus Program:

http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software

 

Hope this information is helpful.

Praseetha K

Microsoft Answers Support Engineer

Visit our  Microsoft Answers Feedback Forum and let us know what you think.

---

If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

Hello Praseetha and thank you for your reply.

As I have mentioned in my post I have tried replicating the issue in Safe Mode (F8 at boot) and it doesn't occur.

Is F8 any different from the clean boot procedure you recommend?

I also tried disabling Eset Smart SEcurity and it did not solve the problem.

Besides I have used this security suite for almost 2 years without any issue.

When explorer.exe crashes it creates a dump files but i don' t know how to post that and if it is useful.

Any further help please?

This problem is driving me crazy, I can't get any work done :(

Thank you

Answer 4

What version of Internet Explorer?

---

Hope this helps, Gerry Cornell

Answer 5

Hi Threshold,

You may try to perform a clean boot and check if the issue occurs.

Step 1:

A clean boot helps to verify if any third party application services or startup item is causing this issue.

You may refer the following KB article to put the computer in clean boot:

http://support.microsoft.com/kb/929135      

If your issue is resolved after performing Clean Boot, then follow the steps mentioned in the above KB article to narrow down the exact source.

Also, after resolving the issue, see the section on the clean boot link to how to return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual.

Step 2:

One of the reasons may be with security software, which sometime creates a conflict. So, try disabling the security software and other non-Microsoft firewalls present on your system and check. If this resolves the issue, then you may have to update the security software.

Note: On disabling antivirus and firewall, any virus or malicious software may enter into the system. After performing this troubleshooting step enable the security software and firewalls.

You may refer the following link to Disable Antivirus Program:

http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software

Hope this information is helpful.

Praseetha K

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

---

If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.