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We have a user who reported problems when forwarding meeting requests received from Others. When she forwards them, they stick in her Outbox and if she attempts to open them from there, she gets an error dialog stating "cannot find the calendar folder for this item". We've verified that the meeting requests are not sent and do not appear in the forward recipients calendar.
Our environment:
Exchange Server 2010
Outlook 2013
Recently set up hybrid migration wizard for Office 365 migration but have not started yet.
I appreciate any suggestions.
Using classic Outlook for Windows in business environments
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.
Answer accepted by question author
Oddly enough, I asked the user to try this, and at the same time I had her try sending with the delayed send rule she had set in Outlook disabled. Both went fine and when she re-enabled the rule and tried again, she could forward fine. Seems there was something up with the rule.
Thanks for the suggestions.
Our Exchange server is at the latest update, UR 30. Yes, the meeting is accessible on the calendar and forwarding from there is the issue.
We haven't tested thoroughly and she only forwards infrequently but in every case we tested, any meeting she did not create had the same issue.
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Please confirm if the same behavior in OWA? Can other users or newly created users in your organization forward the meeting request successfully?
If OWA can work properly, the issue is related to the outlook client, make sure you have updated it to the latest version.
If other users can forward the meeting, we may try moving the user to another database to repair the issue.
What's your Exchange server 2010 UR version?
Can the user access the meeting in her own calendar? If yes, please try forwarding the request again there to verify the result.
In addition, do all the meetings sending to the user have the same issue forwarding failed?
You could also try using safe mode to start her outlook, I see some similar questions were caused by add-ins.
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