Error Code OX80131700 Troubleshooting wizard has an error

Question

I am unable to use my Troubleshooting Wizard. It displays the following: 

An error occurred while troubleshooting.

An unexpected error has occurred. The toubleshooting wizard can't continue.

Pacake ID:   Network Diagnostics

Path:             C:/Windows/diagnostics/system/networking

Error Code: OX80131700

Source:        Engine

User:            audrey-HP/audrey

Content:       Restricted

I am unable to correct this problem. Has anyone else had the same problem and come up with a solution?

Answer 1

Hi,

Error code 0x80131700 is usually relevant to the old version of .NET Framework installed on your system. By default, the built-in version of Micorosoft .NET Framework is 3.5.1. You can reinstall Microsoft .NET Framework 3.5 Service Pack 1 through the following steps:

Step 1:

a) Click  the Start and type: "features" in the Search box.

b) Select "Turn Windows Features on or off " and click Enter.

c) Find Microsoft .NET Framework 3.5.1 and uncheck the box.

d) Restart the computer.

e) Repeat the step 1) to step 2.

f) Check the box before Microsoft .NET Framework 3.5.1.

g) Restart the computer.

Step 2:

If the issue persists, then I suggest you to perform the process by booting  the computer in Clean Boot and check.

http://support.microsoft.com/?id=929135

Note: Follow the step 7 to restart your computer as usual.

Answer 2

Hola,

Mi ordenador me da este error al instalar Microsof. Net Framework 2.0. ¿Podrían ayudarme?

Muchas gracias

Answer 3

Hi!

Yes I have gone through these steps and now my Troubleshooter is now working.

Thank you very much.