Audio Device is Disabled - Not Fixed

Question

Hi All,

I recently installed Windows 7 Home Premium and I installed the drivers for my board from the disk.

In device manager is says my sound card is enabled and has no problems.

Unfortunately in place of the volume controls I have the sound icon with a little "x" on it. When I click it it runs the diagnostic tool which results in a dialogue screen displaying "Audio Device is Disabled - Not Fixed".

The bizarre thing is, I have installed realtek and if I plug my speakers in it recognizes that something is plugged in. I have tried uninstalling realtek which does not help, and if I run the diagnostic with nothing plugged in, it tells me "the peripheral does not appear to be plugged in....."

Obviously my card is working to a certain extent, but still no sound.

Any help would be greatly appreciated.

Answer 1

Hi,

A new sound card may work IF there are not other issues including BIOS, low level chipset drivers,

and other major device drivers.

Since you upgraded to Windows 7 did you run the Upgrade Advisor and check with the Compatibility

Center (for device compatibility)?

Windows 7 Upgrade Advisor <-- please run this nowhttp://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx

Also check the Compatibility Center (for device compatibility)?

http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx

Check with the System and Device makers for updated drivers and many have special instructions

to help with upgrading to Windows 7. Many have specific instructions for upgrading so be sure to check

with their Support, on-line documentation and Forums.

========================

If the system is Windows 7 compatible AND there are drivers for your sound (and other devices).References to Vista also apply to Windows.

Fixing a customer problem: “No Audio Device is Installed” when launching sndvol on Windows Vista

http://blogs.msdn.com/b/larryosterman/archive/2009/01/06/fixing-a-customer-problem-no-audio-device-is-installed-when-launching-sndvol-on-windows-vista.aspx

Also update or re-install the driver.

Control Panel - Device Manager - SOUNDS - look for HD Audio - Mine says RealTek High

Definition Audio (that is an example and yours may have an entirely different name/maker).

Write down description make and model - double click on it - drivers tab - write down version.

Now Click UPdate Drivers which may not do anything as MS is far behind certifying drivers.

Then RIGHT CLICK on it and UNINSTALL - REBOOT - this will rebuild the driver stack.

1st go to system maker's site and look for latest driver Download - SAVE - go to right click on

and RUN AS ADMIN (This is your fallback.) REBOOT after each driver installation.

NOTE : Sound drivers often rollback so check the version after installation and thereboot to see if the version you installed is there, if not repeat the install - rebootuntil it is. It can take several tries depending on how many rollbacks it does.

Then do same for Device Maker's site.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.

http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

Installing and updating drivers in Windows 7 (updating drivers manually using the methods above

is preferred to ensure the latest drivers from System maker and Device makers are found)

http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

---

Error “the Audio Service Is Not Running” When Opening the Volume Mixer in Vista

http://www.winhelponline.com/blog/error-the-audio-service-is-not-running-when-opening-the-volume-mixer-in-vista/

Also Right Click Speaker near clock - Playback Devices - right click in the box area -check Show disable and disconnected devices. Highlight speaker and on the lowerRight click Properties check settings for Device Usage enabled and so on. Also dosame for Configure on Lower Left of that box.

In Control Panel you can also look for an Audio Manager along with the Sound Settings.

Open the Playing Audio troubleshooter

http://windows.microsoft.com/en-us/windows7/Open-the-Playing-Audio-troubleshooter

Problems with sound and audio or no sound - a Mr Fixit

http://support.microsoft.com/gp/no\_sound

No sound in Windows

http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows

Tips for fixing common sound problems

http://windows.microsoft.com/en-us/windows7/Tips-for-fixing-common-sound-problems

Speakers and other audio output devices

http://windowshelp.microsoft.com/Windows/en-US/Help/a43f3a31-6d9f-49d1-be22-e2f47b8b1f2c1033.mspx

How to Enable Hidden Audio Devices in Vista

http://www.vistax64.com/tutorials/143447-audio-device-enable-hidden-devices.html

How to troubleshoot sound problems that you experience after you install a Windows Vista

Service Pack

http://support.microsoft.com/kb/948481

Hope this helps.

Answer 2

I found this on another forum and it actually works.

'run as administrator' at the command prompt type:-

net localgroup Administrators /add networkservice

press enter then type:

net localgroup Administrators /add localservice

press enter then type:

exit

press enter and restart your computer

Answer 3

I found this on another forum and it actually works.

 

'run as administrator' at the command prompt type:-

net localgroup Administrators /add networkservice

press enter then type:

net localgroup Administrators /add localservice

press enter then type:

exit

press enter and restart your computer

Many Thanks, but in the meanwhile I re-installed Win 7 and everything works fine now.

Answer 4

I found this on another forum and it actually works.

'run as administrator' at the command prompt type:-

net localgroup Administrators /add networkservice

press enter then type:

net localgroup Administrators /add localservice

press enter then type:

exit

press enter and restart your computer

Thanks Itz!

I had the same problem on my actually reinstalled Windows 8.1 64bit and your advice still works!

Seems that the access rights where missing in the prepared image of my company.

Answer 5

I found this on another forum and it actually works.

 

'run as administrator' at the command prompt type:-

net localgroup Administrators /add networkservice

press enter then type:

net localgroup Administrators /add localservice

press enter then type:

exit

press enter and restart your computer

thk you so much ive had this problem for so long and givin up a couple times too. everybody always put the obvious answers to help people. yours didnt the trick so im takin my time to say thank u! ....finally!!!!!