"Microsoft Visual C++ Runtime Library, Runtime Error

Question

I have Windows 7 and use Quattro Pro from Word Perfect 12. I have been getting the following error message when I open the program - "Microsoft Visual C++ Runtime Library, Runtime Error, Program: ... ogram Files (X86) Word Perfect Office 12\Programs\QPW.exe, Abnormal program termination." I went on line and installed a progam recommednded FIXCleaner, but it has not cured the problem. Any help or suggestions

Answer 1

Hi,

1. Have you made any changes to your computer prior to this issue?

2. What is the name of the Fix Cleaner which you’ve tried?

These errors can be mostly caused by two factors:

•         Runtime components of Visual C++ Libraries are missing.

•         Software problem.

Follow the suggestions and see if it works fine.

Method 1You may check if the issue persists in a clean boot state.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

Note :  After troubleshooting follow Step 7: Reset the computer to start as usual

Method 2You may try installing the latest Microsoft Visual C++ redistributable package and check for the issue.

For 32 bit: Download details: Microsoft Visual C++ 2010 Redistributable Package (x86)

http://www.microsoft.com/download/en/details.aspx?id=5555

For 64 bit: Download details: Microsoft Visual C++ 2010 Redistributable Package (x64)

http://www.microsoft.com/download/en/details.aspx?id=14632

Also see:

What is a runtime error?

http://windows.microsoft.com/en-US/windows7/What-is-a-runtime-error