Can select but can't see images/text boxes in Sharepoint PowerPoint

Rusty Martin 21 Reputation points
2021-01-29T16:53:08.773+00:00

Currently I am unable to view certain images/graphs/text boxes in my Sharepoint Powerpoints. As you can see in the attached photo, I can select the image/text but can't see it. It shows up in the left tile view but not on the page. It is sporadic and does not affect all graphs/text of the same type.

Helpful Notes:

  • This is a new laptop I am using (HP). I can see everything fine on another laptop (HP Envy).
  • This happens on old and new powerpoint I create/created.
  • I'm not sure if it is a plugin that is not enabled on my new device but I can't find any details on how to solve this.

61904-image.png

SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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PowerPoint Management
PowerPoint Management
PowerPoint: A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. JoyZ 18,046 Reputation points
    2021-02-01T05:46:25.83+00:00

    Hi @Rusty Martin ,

    I want to confirm some information to you:

    1)Does the issue occur when opening PowerPoint on the web in SharePoint Online?
    2)Which browser did you use to open it? Try to update to latest version.
    3)From your description, you can see everything fine on another laptop, please check and update the graphics driver of the current device.


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