You are not eligible for an Azure Free Trial Subscription

Certi 66 Reputation points
2021-01-29T21:53:34.033+00:00

I tried with a old and 2 new Microsoft accounts to register and try out Azure free trial, but always get the message "You are not eligible for an Azure Free Trial subscription", all the information was not used before on azure free trial (email, credit card, phone, address), tried on chrome and chrome on incognito mode, always get the same problem, I even deleted the old account after trying it and before trying again.

Even tried with my mother information but nothing works. And now all the information I have is already submitted to Azure, is it a problem? Do I need to do something else with a new account before trying azure free trial?

Do I need to try on a different computer? Because this computer was used to access a account on free trial (another email, credit card, phone) some months ago by my brother.

Not saying why I'm no eligible is just terrible...

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
19,909 questions
{count} votes

6 answers

Sort by: Most helpful
  1. API Projects 91 Reputation points
    2021-07-18T18:45:14.05+00:00

    just terrible... Tried to play with Azure and Azure functions, but this already distracted my motivation. Try AWS it is much more flexible for free accounts.

    18 people found this answer helpful.

  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    1 deleted comment

    Comments have been turned off. Learn more

  3. Marilee Turscak-MSFT 34,801 Reputation points Microsoft Employee
    2021-01-29T22:06:06.063+00:00

    Hi @Certi ,

    As mentioned in the troubleshooting guide, to resolve this issue, double-check whether the following items are true:

    The information that you provided for your Azure account profile (including contact email address, street address, and telephone number) is correct.
    The credit card information is correct.
    You don't already have a Microsoft account that uses the same information.

    If you are still having trouble I would recommend creating a free support ticket with the Billing team.

    1 person found this answer helpful.

  4. Carsten Riedel 11 Reputation points
    2021-07-18T19:52:12.107+00:00

    Make it simple, I had the same problem , I opened a Ticket.

    With you basic content.
    You are not eligible for an Azure Free Trial Subscription (I wasn't eligible for paid as well).

    The case was resolved by Microsoft support within 2-3 others. They even called me to check if everything is working.

    Kinda good support for a free account :)

    1 person found this answer helpful.

  5. cm 0 Reputation points
    2023-09-30T04:21:47.2733333+00:00

    I tried to make an account my true details but cannot. Second time also tried with different cards still not eligible for free account and got created tenant account. Really disapointed with this

    0 comments No comments