C-Media problem

Question

Hello.

I'm using C-Media CM8738-LX and it work Perfect on Windows 8. BUT, i don't have any application with what i can't modiffy my settings. I mean 5.1, or headphone. Now i can use only two speakers from 5.1 and it's make me angry. Any solutions?..

btw. the software CD what i get it with the sound card is working only the driver. and the Microphone working too.

Sorry for my English.

Answer 1

It worked for XP because the program was written for XP. C-Media have not updated the utility, and until they do, it will not work..

Answer 2

And no one have any idea how can i set 5.1? .. This is what i need only, on XP it work Perfect anything..

Answer 3

This often happens where the driver is ok but the support software for the device is left behind.

You will have to take it up with C-Media as only they can fix the problem..

Answer 4

Thanks for answer, but doesn't help.

Driver is working fine, i need only software with what i can set 5.1 surround.

Method 2: cmedia.com.tw download section don't work becouse i must log in when i want download. I don't have any username or password and can't register.

http://ixbtlabs.com/articles/zoltrixpro6/audiorack.gif

On this image you can see what i need. The last panel named "mixer.exe" not responding on Windows 8, i tried compatibility to 7 nothing, and then XP but still nothing. I have no idea what must do.

any idea?

Answer 5

Hi,

Thank you for posting in Microsoft community!

You've reached the right forum for your question.

1. Do you receive any error message?
2. Which application are you using previously for the device while in Windows 7?

Method 1: You may try running the Hardware and Device troubleshooter and check if it helps.

a. Press Windows Key +R, type Control Panel.

b. Type troubleshooting in the search bar, click on troubleshooting.

c. Click on Hardware and Sound, click on Hardware and Devices.

d. Follow the steps from the wizard to run the troubleshooter.

**Method 2:**You may refer to the computer or device manufacturer website to download and install the latest version of drivers for Windows 8 and check.

http://www.cmedia.com.tw/en/DownloadCenter_Detail2.aspx

The manufacturer has not released any Win 8 Software/Driver for the device, you may install the drivers/Software in compatibility.

a. After downloading the driver from the computer manufacturer’s website.

b. Right-click on the driver and click on ‘properties’.

c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7 operating system from the drop down.

d. Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Please reply with the results. I would be glad to assist you further.