Problem Event Name: AppHangXProcB1

Question

I am getting this when I use excel, and something similiar when I use word, it keeps stopping working

Problem Event Name:                          AppHangXProcB1

Application Name:                             EXCEL.EXE

Application Version:                           14.0.4756.1000

Application Timestamp:                     4b9c08e8

Hang Signature:                                  8d23

Hang Type:                                          128

Waiting on Application Name:         spoolsv.exe:spoolss

Waiting on Application Version:      0.0.0.0

OS Version:                                          6.1.7601.2.1.0.768.3

Locale ID:                                             1033

Additional Hang Signature 1:           8d232f46472be08c3d8671012e6989f7

Additional Hang Signature 2:           c709

Additional Hang Signature 3:           c70970f0eae7330b4c5deef8ef1346cc

Additional Hang Signature 4:           8d23

Additional Hang Signature 5:           8d232f46472be08c3d8671012e6989f7

Additional Hang Signature 6:           c709

Additional Hang Signature 7:           c70970f0eae7330b4c5deef8ef1346cc

Answer 1

Try this answer that's on the forums:

http://answers.microsoft.com/en-us/windows/forum/windows_vista-performance/apphangxprocb1-help/6d564f2e-21a9-4560-a3f0-1d0edfab688e

Here's a link about Safe Mode:

http://windows.microsoft.com/en-US/windows7/what-is-safe-mode