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Unable to install Spore error >SetupNew\setup.cpp (135) PAPP: PVENDOR: PGUID: $14.0.0.162 @Windows Vista Service Pack 1 (7601) NonIE/Netscape 12562.46

Anonymous
2012-03-28T06:09:50+00:00

Original title: >SetupNew\setup.cpp (135) PAPP: PVENDOR: PGUID: $14.0.0.162 @Windows Vista Service Pack 1 (7601) NonIE/Netscape 12562.46

I receive the following message after clicking to install Spore:

>SetupNew\setup.cpp (135) PAPP: PVENDOR: PGUID: $14.0.0.162 @Windows Vista Service Pack 1 (7601) NonIE/Netscape 12562.46

I use windows 7 so I have no idea why it mentions windows vista.

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-03-28T18:39:30+00:00

    Hi R123K,

    ·         Have you made any changes on the computer prior to the issue?

    Follow these methods.

    **Method 1:**Follow the steps from the article.

    How to troubleshoot problems when you install or uninstall programs on a Windows-based computer

    http://support.microsoft.com/kb/2438651

    Method 2: Perform a Clean Boot  to see if there is any software conflict as clean boot helps to eliminate software conflicts.

    Note: After performing the troubleshooting steps in clean boot, follow Step 7 from the link to return the computer to Normal startup mode.

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