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Blue Screen problem ref ntfs.sys

Anonymous
2012-01-09T09:37:52+00:00

This is the info on the blue screen yesterday:

BSOD Jan 8 2012

STOP:0*00000050 (0*B3553490,0*00000001,0*B7E23D4F,0*00000000)

ntfs.sys – Address B7E23D4F base at B7DFE000, DateStamp 48025 (Note that due to camera work, there may be other numbers after 48025).

Help appreciated

Peter Matthews

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2012-01-13T16:40:27+00:00

    Hi,

    I understand the hospital as I was in the emergency room twice on 12/30 and 12/31

    myself, no fun.

    Please ask in the Answers Windows XP Forums where there as experts who specialize

    in XP.

    Answers - Windows XP forums

    http://answers.microsoft.com/en-us/windows/forum/windows_xp

    Also please provide all the information they need to help them help you.

    How to ask a question

    http://support.microsoft.com/kb/555375

    Hope this helps.

    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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  1. Anonymous
    2012-01-21T15:38:30+00:00

    You have lost me.

    However, I have had 2 more BSOD this morning, 15 minutes apart and both whilst on Skype to the USA. I have copied as follows:

    Stop: 0*00000050 (0*B374CE28, 0*00000000, 0*B7E21B51, 0*00000000)

    Ntfs.sys - Address B7E21B51 base at B7DFE000, DateStamp 48025be5

    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

    STOP: 0*00000050 (0*B3FOAB88, 0*00000001, 0*B3641055, 0*00000000)

    vx1000.sys - Address B3641055 base at B363E000, DateStamp 49f661f5

    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

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  2. Anonymous
    2012-01-17T19:53:40+00:00

    I am in foreign territory here. I can only pass to you what Belarc produced. I have another prog called Winaudit. shall I try that?

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  3. Anonymous
    2012-01-09T19:21:32+00:00

    Hi,

    References to Vista also apply to Windows 7.

    This is my generic how to for proper driver updates :

    This utility makes it easy to see which versions are loaded :

    DriverView - Free - utility displays the list of all device drivers currently loaded on your system.

    For each driver in the list, additional useful information is displayed: load address of the driver,

    description, version, product name, company that created the driver, and more.

    http://www.nirsoft.net/utils/driverview.html

    For Drivers check System Maker as fallbacks and Device Maker's which are the most current.

    Control Panel - Device Manager - Display Adapter - write down the make and complete model

    of your video adapter - double click - Driver's tab - write down the version info. Now click UPdate

    Driver (this may not do anything as MS is far behind certifying drivers) - then Right Click -

    Uninstall - REBOOT this will refresh the driver stack.

    Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party

    with their own software and drivers and any other major device drivers you have.

    Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device

    Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for

    BIOS, Chipset and software updates at System Maker's site while there.)

    Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after

    each installation.

    Always check in Device Manager - Drivers tab to be sure the version you are installing actually

    shows up. This is because some drivers rollback before the latest is installed (sound drivers

    particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as

    needed.

    Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check

    manually by model.

    Manually look at manufacturer's sites for drivers - and Device Maker's sites.

    http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

    Installing and updating drivers in Windows 7 (updating drivers manually using the methods above

    is preferred to ensure the latest drivers from System maker and Device makers are found)

    http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update drivers manually then it is a good idea to disable Driver Installations in Windows

    Updates, this leaves Windows Updates ON however it will not install drivers which will usually

    be older and cause issues. If Updates suggests a new driver then HIDE it (Right Click on it)

    and then go look for new ones manually if you wish.

    Stop Windows 7 from Automatically Installing Device Drivers

    http://helpdeskgeek.com/windows-7/stop-windows-7-from-automatically-installing-device-drivers/

    How To Disable Automatic Driver Installation In Windows 7 / Vista

    http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/

    Disable Windows Update Device Driver Search Prompt In Windows 7 / Vista (for Professional,

    Ultimate, and Enterprise)

    http://www.addictivetips.com/windows-tips/disable-windows-update-device-driver-search-prompt/

    ==========================================

    Memory tests do not catch all errors such as mismatched memory (possible even for sticks

    that appear to be identical) and when faster memory is placed in system behind slower memory.

    So it is best to also swap sticks in and out to check for those even if all memory tests fail to show

    a problem.

    To test RAM check here - let it run 4+ hours or so.  <-- best methodwww.memtest.org

    For the Windows Memory Diagnostic Tool.

    Start - type in Search box ->  Memory - find Memory Diagnostics tool at top of list - Right Click -

    RUN AS ADMIN follow the instructions

    Windows Vista: How to Scan / Test your RAM or Memory with Windows Vista Memory Diagnostic

    Tool

    http://www.shivaranjan.com/2007/11/01/windows-vista-how-to-scan-test-your-ram-or-memory-with-windows-vista-memory-diagnostic-tool/

    How to Run the Memory Diagnostics Tool in Windows 7

    http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

    Hope this helps.

    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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  4. Anonymous
    2012-01-09T19:21:18+00:00

    Hi,

    Ntfs.sys is a Windows component which means something else drove it into Fault. Be sure to check

    the hard drive, cabling, and other hardware affecting the hard drive. Run SFC /scannow and checkdisk.

    Suspect antivirus/antispyware/security programs.

    For BlueScreen troubleshooting methods using BlueScreenView and MyEventViewer see my replies

    if this thread - top 3 answers (+1 other).

    http://answers.microsoft.com/en-us/windows/forum/windows_7-system/sometimes-i-get-a-blue-screen-when-using-ie-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

    We can analyze the minidumps if you make them available from the SkyDrive or other file

    sharing sites (such as MediaFire). If you have problems uploading the minidumps copy

    them to the Desktop or the Documents folder and upload them from there.

    Zip or upload the contents of C:\Windows\minidump

    Use SkyDrive to upload collected files

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    **BCCode: 50      0x00000050References to Vista also apply to Windows 7.**Have you added any hardware lately? Have you updated any driver just before these started? (Check

    Control Panel - Windows Updates to see if any drivers were updated there about the time this started)

    Main likely culprits are Video driver, other major drivers, memory, and antivirus/antispyware/security

    products could be at fault as well as drive issues.

    Use the troubleshooter below and refer to the next message for drivers and memory when you get to

    those sections and then return back to the troubleshooter as needed.

    BCCode: 50     0x00000050

    Cause

    The BCCode 50 usually occurs after the installation of faulty hardware or in the event of failure

    of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or

    video RAM).

    Another common cause is the installation of a faulty system service.

    Antivirus software can also trigger this error, as can a corrupted NTFS volume.

    Resolving the Problem

    Resolving a faulty hardware problem: If hardware has been added to the system recently,

    remove it to see if the error recurs. If existing hardware has failed, remove or replace

    the faulty component. You should run hardware diagnostics supplied by the system manufacturer.

    For details on these procedures, see the owner's manual for your computer.

    Resolving a faulty system service problem: Disable the service and confirm that this

    resolves the error. If so, contact the manufacturer of the system service about a possible

    update. If the error occurs during system startup, restart your computer, and press F8 at

    the character-mode menu that displays the operating system choices. At the resulting

    Windows Advanced Options menu, choose theLast Known Good Configuration option.

    This option is most effective when only one driver or service is added at a time.

    Resolving an antivirus software problem: Disable the program and confirm that this resolves

    the error. If it does, contact the manufacturer of the program about a possible update.

    Resolving a corrupted NTFS volume problem:  Run Chkdsk /f /r to detect and repair disk

    errors. You must restart the system before the disk scan begins on a system partition. If

    the hard disk is SCSI, check for problems between the SCSI controller and the disk.

    Finally, check the System Log in Event Viewer for additional error messages that might help

    pinpoint the device or driver that is causing the error. Disabling memory caching of the BIOS

    might also resolve it.

    BCCode: 50      0x00000050  <-- read this link

    http://www.faultwire.com/solutions-fatal\_error/PAGE-FAULT-IN-NONPAGED-AREA-0x00000050-\*1095.html?order=votes

    =========================================

    Look in the Event Viewer to see if anything is reported about those.

    http://www.computerperformance.co.uk/vista/vista\_event\_viewer.htm

    MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file.

    http://www.nirsoft.net/utils/my\_event\_viewer.html

    Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen

    info that would help. Such as the BCC and the other 4 entries on the lower left. And any other

    error information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples :

    BCCode: 116

    BCP1: 87BC9510

    BCP2: 8C013D80

    BCP3: 00000000

    BCP4: 00000002

    or in this format :

    Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)

    tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000

    This is an excellent tool for posting Blue Screen Error InformationBlueScreenView scans all your minidump files created during 'blue screen of death'crashes, and displays the information about all crashes in one table - Free

    http://www.nirsoft.net/utils/blue\_screen\_view.html

    Many BlueScreens are caused by old or corrupted drivers, especially video drivers however

    there are other causes.

    You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or

    Recovery Options if your system has that installed by the maker.

    How to Boot to the System Recovery Options in Windows 7

    http://www.sevenforums.com/tutorials/668-system-recovery-options.html

    You can try a System Restore back to a point before the problem started if there is one.

    How to Do a System Restore in Windows 7

    http://www.sevenforums.com/tutorials/700-system-restore.html

    Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

    Enter this at the prompt - sfc /scannow

    How to Repair Windows 7 System Files with System File Checker

    http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program

    generates in Windows Vista cbs.log (and Windows 7)

    http://support.microsoft.com/kb/928228

    The log might give you the answer if there was a corrupted driver. (Does not tell all the possible

    driver issues).

    Also run CheckDisk so we can rule out corruption as much as possible.

    How to Run Check Disk at Startup in Windows 7

    http://www.sevenforums.com/tutorials/433-disk-check.html

    Often updating drivers will help, usually Video, Sound, Network Card  (NIC), WiFi, 3rd party

    keyboard and mouse, as well as other major device drivers.

    Manually look at manufacturer's sites for drivers - and Device Maker's sites.

    http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

    Installing and updating drivers in Windows 7 (updating drivers manually using the methods above

    is preferred to ensure the latest drivers from System maker and Device makers are found)

    http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

    Stop Windows 7 from Automatically Installing Device Drivers

    http://helpdeskgeek.com/windows-7/stop-windows-7-from-automatically-installing-device-drivers/

    How To Disable Automatic Driver Installation In Windows 7 / Vista

    http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/

    Disable Windows Update Device Driver Search Prompt In Windows 7 / Vista (for Professional,

    Ultimate, and Enterprise)

    http://www.addictivetips.com/windows-tips/disable-windows-update-device-driver-search-prompt/

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart

    unexpectedly

    http://support.microsoft.com/kb/958233

    Troubleshooting Vista Blue Screen, STOP Errors (and Windows 7)

    http://www.chicagotech.net/vista/vistabluescreen.htm

    Understanding and Decoding BSOD (blue screen of death) Messages

    http://www.taranfx.com/blog/?p=692

    Windows - Troubleshooting Blue Screen Errors

    http://kb.wisc.edu/page.php?id=7033

    In some cases this might be required.

    StartUp Repair from Recovery Options or Windows 7 disk

    How to Run a Startup Repair in Windows 7

    http://www.sevenforums.com/tutorials/681-startup-repair.html

    How to Boot to the System Recovery Options in Windows 7

    http://www.sevenforums.com/tutorials/668-system-recovery-options.html

    How to Create a Windows 7 System Repair Disc

    http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

    How to Do a Repair Install to Fix Windows 7

    http://www.sevenforums.com/tutorials/3413-repair-install.html

    Hope this helps.

    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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