I have logged in to onenote, and it says that it cannot be synchronized

子系 1 Reputation point
2021-02-01T08:39:50.19+00:00

已登录onenote,提示无法同步

OneNote Management
OneNote Management
OneNote: A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Tina Yi 86 Reputation points MVP
    2021-02-01T13:47:37.043+00:00

    Hi

    May i know the location where one note stored to? and what's the error message you met?
    Please refer below link and see if can help:
    https://www.windowscentral.com/how-troubleshoot-and-fix-common-sync-issues-onenote-windows-10

    1 person found this answer helpful.
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  2. Emily Hua-MSFT 27,551 Reputation points
    2021-02-02T05:28:28.197+00:00

    @子系

    What's the version of OneNote are you using now?
    To check the version, please refer to "What's the difference between the OneNote versions?".

    If you are using OneNote for Windows 10, please ask a new question on the following forum, as tag "office-onenote-client-itpro" focus on general issues of OneNote desktop app, such as OneNote 2016.
    Microsoft Answer Community for OneNote

    If you are using OneNote desktop app, please refer to the link provided via TinaYi.
    Such as determining if the problem is caused by the related server or by OneNote app and copying pages to a new section to have a test.

    Besides, is there any error code? If yes, you may share it with us for further analysis.

    Please also check whether the article "Fix issues when you can't sync OneNote" is helpful.
    There is a "OneNote Diagnostics Tool" you may have a try. And the "Best practices to sync OneNote notebooks" may help you use OneNote more smoothly.

    Any updates, please let us know.


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