Error code 0x80004005 - javascript again!

Question

I've been trying to install a programme for a couple of months now - I've even got someone from the support network for that programme trying to install the programme and installation is being blocked by this ****error code!  Same message as other people

• the module "jscript.dll" was loaded but the call to DllRegisterServer failed with error code 0x80004005.  HELP PLEASE!

Answer 1

Hi,

1.     Have you made any changes to your computer prior to this issue?

2.     What is the name of the program you’re unable to install?

3.     Is this an issue installing a particular program or with all the programs?

Follow the suggestions and see if it helps.

Method 1

Run System File Checker tool.

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

http://support.microsoft.com/kb/929833

Method 2

a)     Click Start.

b)    In the search box type cmd

c)     Right click and select Run as administrator.

d)    Type the following commands and press ENTER.

regsvr32 jscript.dll

regsvr32 vbscript.dll

Method 3

Check if the issue exists in a clean boot state

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

Note : After troubleshooting follow Step 7: Reset the computer to start as usual

Also see:

How to troubleshoot script errors in Internet Explorer on Windows-based computers

http://support.microsoft.com/kb/308260

What should you do about Internet Explorer script errors?

http://windows.microsoft.com/en-US/windows7/What-should-you-do-about-Internet-Explorer-script-errors