The experience is the same, as in the same UI/flow is used, but that doesn't mean the methods are the same. You cannot do MFA via email or via secret questions.
E-Mail option not available for MFA/SSPR

I have the E-Mail authentication method enabled in Authentication Methods in Azure AD Password Reset and it is available when users try to register for SSPR/MFA using the combined registration experience. However, when I force users to register using the Azure AD Identity Protection MFA Registration Policy, the E-Mail option is not available, only the other enabled methods - mobile app and SMS. I thought the experience should be the same, no matter if users register by policy enforcement or voluntarily. Is this by design?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
-
Vasil Michev 119.6K Reputation points MVP Volunteer Moderator
2020-05-05T13:36:43.51+00:00
2 additional answers
Sort by: Most helpful
-
abdelrahman omar amin ali 11 Reputation points
2020-05-05T13:33:23.503+00:00 Yes, this is by design
-
Yordan Yordanov 471 Reputation points
2020-05-05T14:14:43.537+00:00 Good to know, thanks! Now when I think about it, it does make sense - the 2nd factor must be something that the user has, not another password/code coming from an e-mail.