Azure certification issue

Mekala Naresh Kumar (CIS) 1 Reputation point

Hi Team,

I would like to write exam AZ-900, but getting below error - URL:

Your Dashboard
We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.

I have tried multiple laptops and multiple browsers but still same issue.


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  1. Ryan Hill 26,241 Reputation points Microsoft Employee

    Hi @Mekala Naresh Kumar (CIS) ,

    We appreciate your posting your question on Microsoft Q&A platform. However, issues related to Microsoft Certification and Exams is not supported here. Please visit for the proper support channels.


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