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Shut down issue, Task Host Window appears.

Anonymous
2012-01-03T14:16:30+00:00

original title:  Shut down of Computer

When I shut the computer down a Task Host Window appears and I have to Force the Shutdown, how do I get rid of the Task Host Window?

If I press Cancel, nothing happens and I have to click on Yes to get the computer to Shut down.

Thank you,

Mrs KE Jonker

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-01-04T07:49:05+00:00

    Hi,

    From when are you facing this issue?

    Follow these methods and check

    Method 1:  Check for all the windows updates and install them.

    Install windows updates.

    http://windows.microsoft.com/en-US/windows7/Install-Windows-updates

    **Method 2:**Perform a Clean Boot and check if it helps.

    http://support.microsoft.com/kb/929135 Note: Make sure that you perform “step 7” in the link above to boot your computer normally.

    Thank you

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  2. Anonymous
    2012-01-13T09:20:46+00:00

    I did all the Updates again, and still have the same problem!

    I am not comfortable with the 2nd option, which is the Clean Boot option! I am not an IT person, but just don't feel comfy about this option!

    Thanks for your reply.

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  3. Anonymous
    2012-01-06T18:35:29+00:00

    Hey Katharina jonker,

    I was able to find a Microsoft FixIt for your issue. It has Server 2008 in the title but it applies to your Windows 7 system also, I made sure of it. Follow the link below and see if that does not fix the issue.

    http://support.microsoft.com/kb/975777/en-us

    Also this was discussed on our sister site on Microsoft's TechNet, so I think this could be useful reading. I feel it is better to know why something happened rather than just fix it, remember what they say, knowledge is power lol.

    http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/085b13da-6161-4a63-9f78-8dd437c3b37e/

    I hope this was helpful. If you continue to have issues please just return to this thread and we will continue to help you.

    Thanks for posting to Microsoft Answers!

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  4. Anonymous
    2012-01-04T12:50:21+00:00

    Hi, I saw your answer, and thank you for the reply.

    1. I have this problem for quite a while. I did all the Windows Updates available, 2 Important and 2 Optional updates yesterday, accept one Optional Update which is the Intel Corporation - Display - Intel(R)  G41 Express Chipset. I don't think this update has anything to do with the fact that I cannot shut the computer down, because this problem occurred long before these updates!
    2. If I choose the Clean Boot option, won't I loose any data on my computer?

    Thanks.

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