Sharepoint webpage could not be openned from remote computers.

liuwei@cesm 631 Reputation points
2021-02-02T07:25:37.693+00:00

HI,

I changed the SharePoint server IP address recently. Log in the webpage app on local(SharePoint Server)
is reachable. From all other domain PCs the webpage not connective.

Please give advice to solve this problem.

brgds
Liu Wei

SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
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  1. ChelseaWu-MSFT 6,331 Reputation points
    2021-02-03T02:23:39.06+00:00

    Please confirm: Do you mean you can open the SharePoint sites/pages from SharePoint Server (possibly WFE), but cannot connect to SharePoint on any other servers?
    If that is the scenario, is the SharePoint site working properly? You can check the System Event Viewer to see if there is any error message.

    If you are on a domain controller (DC), it is required to update the DNS entries on all other servers to keep them listening on the new IP address.

    A similar post for your reference: Change IP Sharepoint Server.


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