this is unavailable due to your account permissions

Renae Adam 1 Reputation point
2021-02-02T09:17:59.243+00:00

I've set up another user on our Azure system. I would think that they would have access to the features I've requested. But this is not the case. When they log in they see the following: "Apps: This is unavailable due to your account permissions and company's settings". This is a simple fix, but not an apparent one as you are surely already aware of. Please tell me what I need to do to fix it. Just the fix, not the back and forth about features that are advisable and dangers in allowing others access and upgrades and upsells and our experts can help .... you get the picture help. Please. I'm asking for the simple and specific help here.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Marilee Turscak-MSFT 36,946 Reputation points Microsoft Employee
    2021-02-02T23:04:38.25+00:00

    I assume they are seeing this error in My Apps since that's usually where that error gets triggered. If that's the case you need to enable user assignment for the app to appear on the dashboard. Under Azure Active Directory > Enterprise Applications > Application > Properties turn the "User assignment required" toggle to "Yes."

    https://learn.microsoft.com/en-us/azure/active-directory/manage-apps/assign-user-or-group-access-portal

    Then create a group of users and assign those users to the application. Since you said you want ALL of the users to have access, you can create a dynamic group that assigns everyone with "accountEnabled -eq True" as a member.

    From the Troubleshooting guide

    "The application must be configured properly and assigned to the user or a group the user is a member of to see the application in My Apps."

    If you want your users to be able to register applications in the portal and consent to applications managing company data, make sure those settings are also set to "Yes."

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