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How do I install printer driver when I get kernel-mode error?

Anonymous
2012-09-14T23:26:32+00:00

I've tried multiple times to install my printer on my Windows 7 Ultimate (x64) machine and does not want to install.

I installed my printer to my laptop no problem but when I try on my desktop I get error(s) such as:

"Windows can't install the HP Photosmart C4500 series kernel-mode print driver.

To obtain a driver that is compatible with the version of Windows you are running, contact the manufacturer."

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-09-20T18:19:48+00:00

    Daylio,

    what is that exact error message you are getting?

    Eddie b

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  2. Anonymous
    2012-09-15T00:33:24+00:00

    Direct download. I've misplaced the printer CD.

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  3. Anonymous
    2012-09-15T00:30:11+00:00

    Are you installing using the Printer cd or direct download from HP of the full feature software?

    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=uk&dlc=en&sw_lang=&product=3418707

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