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Empty PopUp Dialog box while adding an image in image library(Add new item) SP2010

subash v 1 Reputation point
2021-02-02T09:59:36.833+00:00

Hi ,
I want to add an image to image library in sharepoint 2010 .While adding new image to this library by clicking on “Add new item” it opens blank dialog box. After clicking on upload document or any other button in the ribbon the add new item button is working as expected.

62950-empty-dialogbox.jpg

It happens in all sites/site collection throughout the web application.

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  1. Jerry Xu-MSFT 7,941 Reputation points
    2021-02-03T07:19:56.037+00:00

    Hi, @subash v ,
    As you are mentioning uploading images to picture library in SharePoint 2010 like the screenshot below? Do you mean the new button>Picture?

    63423-image.png

    Please use the browser developer tool(F12) to check the detailed error message. And you can have a look at the ULS log for more information. As you mentioned it is a web application level issue, it may be due to the master page.

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