MEMORY DUMP

Question

Dear Microsoft Community,

                                       On 17.11.12, I have posted a question titled ' SYSTEM MEMORY DUMP WITHOUT PROBLEM OF START UP & FUNCTIONING' with no more details. I beg sorry for erroneously framing the Q. The actual problem is, the memory dump occuring during PC functioning very rarely from past 2 yrs, which was ignored by me as PC was used infrequently. But in this yr, after frequent use of PC, the problem becomes evident very much & even if within this month, it occur 3 times of which on 19th Nov., this happened twice. From system category of event viewer, the problems are given below in detail.....

On 19.11.12 at 7:47:41PM

Source: Save Dump

Category: None

Type: Information

Event ID:1001

' The computer has rebooted from a bugcheck. The bugcheck was 0x00000050 (0xbad0b148, 0x00000000, 0x80563fe2, 0x00000002) A dump was saved in C:\WINDOWS\MEMORY.DMP' The bugcheck was : %1. The dump was saved in : %2.

On 19.11.12 at 05:28:37PM

Source: Save Dump

Category: None

Type: Information

Event ID:1001

' The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xbad0b148, 0x00000000, 0x80563fe2, 0x00000002) A dump was saved in C:\WINDOWS\MEMORY.DMP' The bugcheck was : %1. The dump was saved in : %2.

On 14.11.12 at 01:57:33PM

Source: Save Dump

Category: None

Type: Information

Event ID:1001

' The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000d, 0x00000000, 0x00000000, 0x00000000). A dump was saved in C:\WINDOWS\MEMORY.DMP' The bugcheck was : %1. The dump was saved in : %2.

So, kindly solve my problem for proper functioning of PC without happening of blue error page indicating memory dump. Earnestly waiting for your reply.

N:B: My Windows version: 5.1.2600.2180(XP Professional SP2)

       Intel Celeron 2.40 GHz, 1.0GB RAM, Intel 82845G/GL/GE/PE/GV Graphics Controller.

With Regards,

Arpan Purakait

Answer 1

We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

If you are overclocking stop.  (chances are if you dont know if you are, you are not)

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.

* Zip up the copy.

* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.

 *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.

* Under the Advanced tab, click on the Startup and Recovery Settings... button.

* Ensure that Automatically restart is unchecked.

* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).

* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.

* OK your way out.

* Reboot if changes have been made.

Please also run MSinfo32 and upload the output as well.

To run MSinfo32 please go to start>run>MSinfo32

Go to "file" "save" and upload the saved file with the DMPS

(Instructions for XP, Vista, Win 7, Win 8)