Hi John,
Welcome to Microsoft communities.
As I understand that you are not able to adjust screen brightness Windows 8.
1. Did you make any recent changes prior to the issue?
2. Do you get any error message/code?
3. Are you specifying to the monitor settings or the settings in Windows 8
Method 1: Enable adaptive brightness
- From the Start Screen, type Control Panel and select the Control Panel.
- Set the View by: dropdown to Category
- Select Hardware and Sound.
- Select Power Options.
- Select the Change plan settings link on your current power plan
- Select Change advanced power settings
- Expand Display
- Expand Enable adaptive brightness
- Change the setting to On and select OK.
Method 2: Download and install the latest drivers/ utility software’s from the manufacturer’s website.
http://esupport.sony.com/US/perl/select-system.pl?DIRECTOR=DRIVER&PRODTYPE=24
If the drivers are not available for Windows 8, download for Windows 7 from your manufacturer’s website and install in Windows 7 compatibility mode:
a) Right-click on the driver and click on ‘properties’.
b) Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7 operating system from the drop down.
c) Click on ‘Apply’ and click ‘OK’ and run the file to install it.
Please post back if you are still experiencing the issue. I will be glad to provide you with additional options available that you can utilize to get this issue resolved.
Method 3: Run SFC scan
- Type Windows key +W
- Command Prompt (Admin)
- Type cmd
- At the Command Prompt, type: sfc/scannow
This will check for any integrity violations. Restart your system
For reference:
Power plans: Frequently asked questions
http://windows.microsoft.com/en-US/windows-8/power-plans-faq
Please post back if you are still experiencing the issue. I will be glad to provide you with additional options available that you can utilize to get this issue resolved