Hi CatherineThomas,
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Why do you want to disable rimbb launch agent?
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What exactly happens when you try to disable through Windows Defender?
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Do you receive any error message or error code?
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Have you made any changes on the computer prior to the issue?
Most Windows processes, including
RIMBBLaunchAgent.exe, have typical problematic issues related to its performance. You should be always on guard. The reason is that little troubles can indicate some deeper troubles. Those include malware or trojan attack, or operating system
malfunction. It is always good idea to consult those issues with a trained computer professional.
**Method 1:**To narrow down on the issue, I would suggest you to perform clean boot and check.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
Note: After troubleshooting, make sure to set the computer to start as usual as mentioned in
Step 7 in the above KB article. ****
**Method 2:**I would also suggest you to scan your computer with Microsoft Safety Scanner, which would help us to get rid of viruses, spyware, and other malicious software.
The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with
your existing antivirus software.
http://www.microsoft.com/security/scanner/en-us/default.aspx
Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the
Microsoft Safety Scanner again.
**Important:**While performing scanning on the hard drive if any bad sectors are found on the hard drive when scanning tries to repair that sector if any data available on that might be lost.
Reply with more information on the issue so that we can assist you in better way.
Let us know if this helps.