memory management error BSOD

Question

memory management error BSOD

Anonymous

I keep on getting blue screen error Memory management 1A 41790 weather using the internet, downloading software or when the computer is idle. I used WinDbg to look at the crash dump file. What is this and how do I prevent this from happening? This is what I get:

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41790, fffffa800c0e4330, ffff, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35084 )

Followup: MachineOwner

6: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

MEMORY_MANAGEMENT (1a)

# Any other values for parameter 1 must be individually examined.

Arguments:

Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2

contains the address of the PFN for the corrupted page table page.

On a 32 bit OS, parameter 2 contains a pointer to the number of used

PTEs, and parameter 3 contains the number of used PTEs.

Arg2: fffffa800c0e4330

Arg3: 000000000000ffff

Arg4: 0000000000000000

Debugging Details:

BUGCHECK_STR: 0x1a_41790

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: TrustedInstall

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff8000373ed40 to fffff800036cdc00

STACK_TEXT:

fffff88006bf0818 fffff8000373ed40 : 000000000000001a 0000000000041790 fffffa800c0e4330 000000000000ffff : nt!KeBugCheckEx

fffff88006bf0820 fffff800036ba3ff : fffffa8000000000 000000000195ffff 0000000000000000 0000000000000000 : nt! ?? ::FNODOBFM::`string'+0x35084

fffff88006bf09e0 fffff800036cce93 : ffffffffffffffff 0000000000c1e3b8 0000000000c1e3b0 fffffa8000008000 : nt!NtFreeVirtualMemory+0x61f

fffff88006bf0ae0 00000000772514fa : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x13

0000000000c1e338 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x772514fa

STACK_COMMAND: kb

FOLLOWUP_IP:

nt! ?? ::FNODOBFM::`string'+35084

fffff800`0373ed40 cc int 3

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+35084

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 5147d9c6

FAILURE_BUCKET_ID: X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+35084

BUCKET_ID: X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+35084

Followup: MachineOwner

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Thanks for the info.

However I can't upload any files on skydrive. It won't let me be an administrator. I can't use Event viewer. Some how a file is missing and it crashes. Don't know how that occurred. I did check disk and memory. No errors. The SFC scan doesn't create a log on my desktop. And system restore doesn't do a thing. I'm about to uninstall windows and replace my hard dive see if that helps.

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1 additional answer

Answer 1

Hi,

Check this thread for information on using BlueScreenView, MyEventViewer, and other methods to

troubleshoot BlueScreens - top 3 methods (+1 other).

http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990

We can analyze the minidumps if you make them available from the SkyDrive or other file

sharing sites.

Zip or upload the contents of C:\Windows\minidump

Use SkyDrive to upload collected files and post screen shot/picture.

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

BCCode: 0A 0x0000000A

Check these KB's

Error message on a blue screen on a computer that is running Windows 7 or Windows Server

2008 R2: "STOP: 0x0000000A"

http://support.microsoft.com/kb/979444

Stop error message on a computer that is running Windows 7 or Windows Server 2008 R2 and

that has iSCSI storage: "0x0000000A"

http://support.microsoft.com/kb/979711

Those and 5 other KB Articles are available

http://support.microsoft.com/search/default.aspx?mode=a&query=0x0000000A&spid=14019&catalog=LCID%3D1033&1033comm=1&res=10

Drivers could be at fault however disk issues or antivirus/antispyware/security products are

just as likely to be the root cause as they can force a driver to corrupt or go out of bounds.

The video driver or something affecting it would be very suspect.

Be sure the drivers, BIOS, and low level chipset drivers are all updated by manually checking

at the System maker and device makers's sites.

Below I will post a generic bluescreen troubleshooter and in the next message how to update

drivers and BIOS as well as do memory checks.

BCCode: 0A 0x0000000A

Cause

This bug check is issued if paged memory (or invalid memory) is accessed when the IRQL is too high.

The error that generates this bug check usually occurs after the installation of a faulty device driver, system service, or BIOS.

If you encounter bug check 0xA while upgrading to a later version of Windows, this error might be caused by a device driver, a system service, a virus scanner, or a backup tool that is incompatible with the new version.

Resolving the Problem

If a kernel debugger is available, obtain a stack trace.

To resolve an error caused by a faulty device driver, system service, or BIOS

Restart your computer.
Press F8 at the character-based menu that displays the operating system choices.
Select the Last Known Good Configuration option from the Windows Advanced Options menu. This option is most effective when only one driver or service is added at a time.

To resolve an error caused by an incompatible device driver, system service, virus scanner, or backup tool

Check the System Log in Event Viewer for error messages that might identify the device or driver that caused the error.
Try disabling memory caching of the BIOS.
Run the hardware diagnostics supplied by the system manufacturer, especially the memory scanner. For details on these procedures, see the owner's manual for your computer.
Make sure the latest Service Pack is installed.
If your system has small computer system interface (SCSI) adapters, contact the adapter manufacturer to obtain updated Windows drivers. Try disabling sync negotiation in the SCSI BIOS, checking the cabling and the SCSI IDs of each device, and confirming proper termination.
For integrated device electronics (IDE) devices, define the onboard IDE port as Primary only. Also, check each IDE device for the proper master/subordinate/stand-alone setting. Try removing all IDE devices except for hard disks.

If the message appears during an installation of Windows, make sure that the computer and all installed peripherals are listed in the Microsoft Windows Marketplace Tested Products List.

Comments

Before upgrading to a new version of Windows, remove all third-party device drivers and system services, and disable any virus scanners. Contact the software manufacturers to obtain updates of these third-party tools.

BCCode: 0A 0x0000000A <-- read this linkhttp://www.faultwire.com/solutions-fatal\_error/IRQL-NOT-LESS-OR-EQUAL-0x0000000A-\*1025.html

==================================================================

The main possible cause of those is memory probems though there can be other causes.

Are you over-clocking at all? If so please reset all back to their normal defaults until the

BSOD issue is controlled.

See the memory testing section in the next message.

Remove ALL power and reseat all cards, memory, and cables (both ends when possible) -

actually remove and replace - do not just snug. Make sure the vents are clear and that the

fans are working. Even though the temp is OK do not assume heat can't affect the video,

sound or other system functions it those get to hot. Try adding a small fan blowing into

the vents as a test. (Of course those are for a PC and not a laptop except the memory.)

Have you added any hardware lately? Have you updated any driver just before these started?

(Check Control Panel - Windows Updates to see if any drivers were updated there about the

time this started) Main likely culprits are Video driver, other major drivers, memory, and

antivirus/antispyware/security products could be at fault as well as drive issues.

Use the troubleshooter below and refer to the next message for drivers and memory when

you get to those sections and then return back to the troubleshooter as needed.

BCCode: 1a 0x0000001a <-- read this linkhttp://www.faultwire.com/solutions-fatal\_error/MEMORY-MANAGEMENT-0x0000001A-\*1041.html?order=votes

======================================================

Look in the Event Viewer to see if anything is reported about those.

http://www.computerperformance.co.uk/vista/vista\_event\_viewer.htm

MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file.

http://www.nirsoft.net/utils/my\_event\_viewer.html

Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen

info that would help. Such as the BCC and the other 4 entries on the lower left. And any other

error information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

As examples :

BCCode: 116

BCP1: 87BC9510

BCP2: 8C013D80

BCP3: 00000000

BCP4: 00000002

or in this format :

Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)

tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000

This is an excellent tool for posting Blue Screen Error Information

BlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and displays the information about all crashes in one table - Freehttp://www.nirsoft.net/utils/blue\_screen\_view.html

Many BlueScreens are caused by old or corrupted drivers, especially video drivers however

there are other causes.

You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or

Recovery Options if your system has that installed by the maker.

How to Boot to the System Recovery Options in Windows 7

http://www.sevenforums.com/tutorials/668-system-recovery-options.html

You can try a System Restore back to a point before the problem started if there is one.

How to Do a System Restore in Windows 7

http://www.sevenforums.com/tutorials/700-system-restore.html

Start - type this in Search Box -> COMMAND find at top and RIGHT CLICK - RUN AS ADMIN

Enter this at the prompt - sfc /scannow

How to Repair Windows 7 System Files with System File Checker

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program

generates in Windows Vista cbs.log (and Windows 7)

http://support.microsoft.com/kb/928228

The log might give you the answer if there was a corrupted driver. (Does not tell all the possible

driver issues).

Also run CheckDisk so we can rule out corruption as much as possible.

How to Run Check Disk at Startup in Windows 7

http://www.sevenforums.com/tutorials/433-disk-check.html

Often updating drivers will help, usually Video, Sound, Network Card (NIC), WiFi, 3rd party

keyboard and mouse, as well as other major device drivers.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.

http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

How to Install a Device Driver in Vista Device Manager (also Windows 7)

http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html

How To Disable Automatic Driver Installation In Windows Vista - Drivers

http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/

http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx

How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart

unexpectedly

http://support.microsoft.com/kb/958233

Troubleshooting Vista Blue Screen, STOP Errors (and Windows 7)

http://www.chicagotech.net/vista/vistabluescreen.htm

Understanding and Decoding BSOD (blue screen of death) Messages

http://www.taranfx.com/blog/?p=692

Windows - Troubleshooting Blue Screen Errors

http://kb.wisc.edu/page.php?id=7033

In some cases this might be required.

StartUp Repair from Recovery Options or Windows 7 disk

How to Run a Startup Repair in Windows 7

http://www.sevenforums.com/tutorials/681-startup-repair.html

How to Boot to the System Recovery Options in Windows 7

http://www.sevenforums.com/tutorials/668-system-recovery-options.html

How to Create a Windows 7 System Repair Disc

http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

How to Do a Repair Install to Fix Windows 7

http://www.sevenforums.com/tutorials/3413-repair-install.html

Method 1:

If you are using 6GB of RAM of multiple sticks, then remove it and trying using one at a time and check.

Method 2:

You may also try performing a clean boot and try to print.

A clean boot helps to verify if any third party application services or startup item is causing this issue.

You may refer the following KB article to put the computer in clean boot:

http://support.microsoft.com/kb/929135

If your issue is resolved after performing Clean Boot, then follow the steps mentioned in the above KB article to narrow down the exact source.

Also, after resolving the issue, see the section on the clean boot link to how to return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual.

You may also refer the following link and check the steps provided by Thahaseena M Microsoft Support, Moderator on Friday, August 13, 2010 3:33 AM and check if it helps:

http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/9b9b12bd-4432-4b66-89f6-370fed97629f

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memory management error BSOD

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