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Problem installing photoshop cs3

Anonymous
2012-12-09T05:20:17+00:00

Hello ,i use windows xp sp2, I have been trying to install photoshop cs3 but the setup asks to close internet explorer (even when it is closed).what are the solutions for this problem?

Windows for home | Previous Windows versions | Apps

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  1. Anonymous
    2012-12-10T03:30:32+00:00

    Hi Psycho,

    Welcome to Microsoft community where you can find all the answers related to windows.

    Based on the description provided, it looks like you are unable to install photoshop cs3 on Windows XP operating system.

    It would be great if you could answer these questions in order to assist you further.

    1.     Are you able to install other programs?

    2.     What happens when you try to install photoshop are you getting any error message or error code?

    I would suggest you to perform a clean boot and check if you are able to install photoshop.

    Clean boot will check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.

    How to configure Windows XP to start in a "clean boot" state: http://support.microsoft.com/kb/310353

    Note: Once you are done with the troubleshooting, perform the steps in “Steps to configure Windows to use a Normal startup state “to reset computer as usual.

    We would be more than happy to help you further if the above steps did not resolve the issue.

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