I have this error while trying to install a DJ software "Error 0x800700e8: Failed to write message type to pipe." how can i rectify this ASAP

Question

Hi Fam i encountered the following error and need help

[1114:13FC][2013-02-19T11:18:32]: Burn v3.6.3303.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\hp\AppData\Local\Temp\Rar$EX00.183\Serato_DJ_1.1.2.exe, cmdline: ''

[1114:13FC][2013-02-19T11:18:32]: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]Serato\SeratoDJ'

[1114:13FC][2013-02-19T11:18:32]: Setting string variable 'WixBundleLog' to value 'C:\Users\hp\AppData\Local\Temp\Serato_DJ__20130219111832.log'

[1114:13FC][2013-02-19T11:18:32]: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\hp\AppData\Local\Temp\Rar$EX00.183\Serato_DJ_1.1.2.exe'

[1114:13FC][2013-02-19T11:18:32]: Setting string variable 'WixBundleName' to value 'Serato DJ '

[1114:13FC][2013-02-19T11:18:33]: Detect 1 packages

[1114:13FC][2013-02-19T11:18:34]: Detected package: SeratoDJ.msi, state: Absent, cached: None

[1114:13FC][2013-02-19T11:18:34]: Detect complete, result: 0x0

[1114:13FC][2013-02-19T11:18:41]: Plan 1 packages, action: Install

[1114:13FC][2013-02-19T11:18:41]: Setting string variable 'WixBundleRollbackLog_SeratoDJ.msi' to value 'C:\Users\hp\AppData\Local\Temp\Serato_DJ__20130219111832_0_SeratoDJ.msi_rollback.log'

[1114:13FC][2013-02-19T11:18:41]: Setting string variable 'WixBundleLog_SeratoDJ.msi' to value 'C:\Users\hp\AppData\Local\Temp\Serato_DJ__20130219111832_0_SeratoDJ.msi.log'

[1114:13FC][2013-02-19T11:18:41]: Planned package: SeratoDJ.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[1114:13FC][2013-02-19T11:18:41]: Plan complete, result: 0x0

[1114:13FC][2013-02-19T11:18:41]: Apply begin

[196C:0E84][2013-02-19T11:18:52]: Creating a system restore point.

[196C:0E84][2013-02-19T11:19:37]: Created a system restore point.

[196C:0E84][2013-02-19T11:19:37]: Caching bundle from: 'C:\Users\hp\AppData\Local\Temp{8ee7c2df-a881-4af3-ad9d-b49d349261ad}.be\SeratoDJ.exe' to: 'C:\ProgramData\Package Cache{8ee7c2df-a881-4af3-ad9d-b49d349261ad}\SeratoDJ.exe'

[196C:0E84][2013-02-19T11:19:37]: Registering bundle dependency provider: {8ee7c2df-a881-4af3-ad9d-b49d349261ad}, version: 1.1.2.5

[1114:13FC][2013-02-19T11:19:40]: Error 0x800700e8: Failed to write message type to pipe.

[1114:13FC][2013-02-19T11:19:40]: Error 0x800700e8: Failed to write send message to pipe.

[1114:13FC][2013-02-19T11:19:40]: Error 0x800700e8: Failed to send message to per-machine process.

[1114:13FC][2013-02-19T11:19:40]: Error 0x800700e8: Failed to save engine state in per-machine process.

[1114:13FC][2013-02-19T11:19:40]: The state file could not be saved, error: 0x43f4a0. Continuing...

[1114:0474][2013-02-19T11:19:41]: Error 0x800700e8: Failed to write message type to pipe.

[1114:0474][2013-02-19T11:19:41]: Error 0x800700e8: Failed to write send message to pipe.

[1114:0474][2013-02-19T11:19:41]: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message to per-machine process.

[1114:0474][2013-02-19T11:19:41]: Failed to cache payload: SeratoDJ.msi from working path: C:\Users\hp\AppData\Local\Temp{8ee7c2df-a881-4af3-ad9d-b49d349261ad}\SeratoDJ.msi, error: 0x800700e8.

[1114:0474][2013-02-19T11:19:41]: Application requested retry of payload: SeratoDJ.msi, encountered error: 0x800700e8. Retrying...

[1114:0474][2013-02-19T11:19:41]: Error 0x800700e8: Failed to write message type to pipe.

[1114:0474][2013-02-19T11:19:41]: Error 0x800700e8: Failed to write send message to pipe.

[1114:0474][2013-02-19T11:19:41]: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message to per-machine process.

[1114:0474][2013-02-19T11:19:41]: Failed to cache payload: SeratoDJ.msi from working path: C:\Users\hp\AppData\Local\Temp{8ee7c2df-a881-4af3-ad9d-b49d349261ad}\SeratoDJ.msi, error: 0x800700e8.

[1114:0474][2013-02-19T11:19:41]: Application requested retry of payload: SeratoDJ.msi, encountered error: 0x800700e8. Retrying...

[1114:0474][2013-02-19T11:19:42]: Error 0x800700e8: Failed to write message type to pipe.

[1114:0474][2013-02-19T11:19:42]: Error 0x800700e8: Failed to write send message to pipe.

[1114:0474][2013-02-19T11:19:42]: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message to per-machine process.

[1114:0474][2013-02-19T11:19:42]: Failed to cache payload: SeratoDJ.msi from working path: C:\Users\hp\AppData\Local\Temp{8ee7c2df-a881-4af3-ad9d-b49d349261ad}\SeratoDJ.msi, error: 0x800700e8.

[1114:0474][2013-02-19T11:19:42]: Error 0x800700e8: Failed to write message type to pipe.

[1114:0474][2013-02-19T11:19:42]: Error 0x800700e8: Failed to write send message to pipe.

[1114:0474][2013-02-19T11:19:42]: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_CLEANUP message to per-machine process.

[1114:13FC][2013-02-19T11:19:42]: Error 0x800700e8: Failed while caching, aborting execution.

[1114:13FC][2013-02-19T11:19:42]: Error 0x800700e8: Failed to write message type to pipe.

[1114:13FC][2013-02-19T11:19:42]: Error 0x800700e8: Failed to write send message to pipe.

[1114:13FC][2013-02-19T11:19:42]: Error 0x800700e8: Failed to send message to per-machine process.

[1114:13FC][2013-02-19T11:19:42]: Error 0x800700e8: Failed to end session in per-machine process.

[1114:13FC][2013-02-19T11:19:42]: Error 0x800700e8: Failed to write message type to pipe.

[1114:13FC][2013-02-19T11:19:42]: Error 0x800700e8: Failed to write send message to pipe.

[1114:13FC][2013-02-19T11:19:42]: Error 0x800700e8: Failed to send message to per-machine process.

[1114:13FC][2013-02-19T11:19:42]: Apply complete, result: 0x800700e8, restart: None, ba requested restart:  No

[Moved from feedback]

Answer 1

Hi Julian,

Welcome to Microsoft Community Forums.

Based on the description, it appears that you are receiving an error message "Error 0x800700e8: Failed to write message type to pipe" when trying to install DJ software. I will help you in this issue.

1. Is the issue specific with this software?
2. Have you made any changes on the computer prior to this issue?

If the issue is confined to SeratoDJ aoftware, I would suggest you to contact Serato DJ support for further assistance.

http://serato.com/forum

I hope it helps. If you have any issues regarding Windows in future please let us know. We will be happy to help you.

Answer 2

Hi Julian,

Thanks for the reply.

I would suggest you to refer the link and try contacting Serato DJ support for further assistance.

http://serato.com/downloads

I hope it helps. If you have any issues regarding Windows in future please let us know. We will be happy to help you.

Answer 3

Hi Vijay,

Thank you for responding.

I indeed checked on the serato forum and the steps were to disable the anti-virus and run it as an administrator while others do not have the solutions yet.

Apparently the same software works well on my colleagues laptop but he doesnt have the kaspersky anti-virus installed. So my query is that the issue is with the software not hardware and i have not made any changes prior to the issues mentioned .

Thank You