MS tech: why not allow junk mail rule disable in hotmail/outlook.com

Chris J 1 Reputation point
2021-02-04T16:33:29.633+00:00

Hoping an MS engineer can answer this. I know it's not enterprise, but seemed like the best forum I could find in technet. Why can't MS disable the junk mail rule (rule 0) for individual hotmail/outlook.com accounts? I know it's based on O365 exchange servers and simple Powershell commands can disable that rule, I've done it on my own O365 domain. So why is MS being so stubborn as to not allow that rule to be disabled on hotmail?

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Dave Patrick 426.2K Reputation points MVP
    2021-02-04T22:32:14.567+00:00

    You can make this suggestion over here on uservoice.
    https://outlook.uservoice.com/forums/601444--the-new-outlook-com

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Xzsssss 8,861 Reputation points Microsoft Vendor
    2021-02-05T08:57:56.607+00:00

    Hi @Chris J ,

    Good day!
    Thank you for posting your questions on our forum. And we understand that you want to disable junk mail rules for an individual Hotmail/outlook.com account. But since the Outlook.com account is a personal account and it is different with O365 accounts and Exchange accounts, we may know little about it.

    In order to better resolve your issue, it is recommended to open a case in Outlook.com forum, but since you have already tried that, I think you could open a vote on UserVoice: https://outlook.uservoice.com/forums/601444--the-new-outlook-com. If others have the same idea, you can vote on it, if there are no same ideas, you can post yours so others could vote on you. Kindly hope these could help you.

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thanks for your understanding and hope your question will be resolved soon.

    Best Regards,
    Zhengqi Lou


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