windows explorer error 0xc0000006

Question

To anyone that can help me.

I have a Toshiba laptop.  about 3 years old.  I tried to turn it on to put some music over on my Iphone and the computer would go to the log in screen.  So i put my passwork and got the "The application failed to initialize properly." error.  And when I hit enter, the screen stays black.  Obviously the error is for windows explorer. I have tried to run it in safe mode, but I still get the error and a black screen.  I had a friend of mine look at it and he was able to bring it back to life, if you will.  The first issue was that there were a lot of start up programs.  He also installed a defragment programs that I ran weekly.  And now, there is no desktop screen. I am not very knowledgeable about computers. Only know how to really run programs.  So any advice would be helpful.  Thank you.

Doug

Answer 1

Hi Dlengyel,

Are you getting the power supply to the desktop?

Method 1: I would suggest you to disconnect all the external devices except mouse and keyboard and check if you are able to boot to the desktop.

Method 2: I would suggest you to boot to the computer into last known good configuration and check if you are able to boot to the desktop.

Using Last Known Good Configuration

http://windows.microsoft.com/en-in/windows-vista/using-last-known-good-configuration

Post us the results once you try the above steps.

Answer 2

Type

explorer /e,c:\

in Task manager. Only 1% of windows has a problem. The other 99% is working.

Answer 3

DavidMCandy,

I cant do anything on my laptop like what you are describing if i cannot see my desktop. Correct?  Until I am, I cannot do anything you suggested above.  Thank you though.

Answer 4

I am getting power to the desktop.  I am not using anything that is connected to the computer, except the power supply to the computer itself.  When I turn on the computer, it will run through its normal run. Goes to the screen with the password, I type that in, then it goes to the black screen displaying the windows explorer error.  An error for explorer.exe file.

I believe i tried to boot in the last known good configuration. I will try that again tonight.

Answer 5

This can be caused by a faulty hardware.

Standard Hardware Troubleshooting

First lets test what hardware we can. Hardware faults can appear as many software faults, therefore we need to test hardware first..

Please do the following in order. Memory faults can cause disk corruption, disk faults can cause disk corruption. Disk corruption causes corrupted files (which SFC may be able to fix). If you get an hardware error stop and post back. Do not run chkdsk with faulty memory.

Memory Diagnostic

If you haven't run a memory diagnostic then please do so. Click Start - Control Panel - choose Classic View in left hand pane - choose Administrative Tools -  thenMemory Diagnostics Tool.

S.M.A.R.T

Start - All Programs - Accessories - Right click Command Prompt and choose Run As Administrator. Type (or copy and paste by right clicking in the Command Prompt window and choosing Paste).

Disk drives in Windows monitor themselves for impending failure. The feature is called S.M.A.R.T. It will detect impending failure 30% of the time. In an elevated command prompt type (it's one line)

wmic /namespace:\root\wmi PATH MSStorageDriver_FailurePredictStatus get active,predictfailure,reason /format:List

If it's on Active will be true, if not on turn it on in the computer's BIOS.

Predict Failure should be False if everything's ok.

In Vista and later if SMART predicts failure Windows prompts the user to run Backup.

Run Chkdsk

In Computer right click all your drives and choose Properties, then Tools tab, then click Check Now. Tick BOTH checkboxes then Start. Reboot. This will take overnight.

SFC

Check for file corruption by clicking Start - All Programs - Accessories - Right click Command Prompt and choose Run As Administrator. Type (or copy and paste by right clicking in the Command Prompt window and choosing Paste).

sfc /scannow

Heat

Heat can cause problems like this and also sudden reboots without crashing. Ensure your fans are not clogged with dust.

For Memory Diagnostic Results

Click Start - Control Panel (and select Classic view in the left hand pane) choose Administrative Tools then Event Viewer then look at Event Viewer (Local) - Applications and Services - Microsoft - Windows - MemoryDiagnostic-Results for entries.

Look for EventID is 1201 or 1101 and Source is MemoryDiagnostic-Results

Double click the entry for details on that entry.

For Chkdsk Results

Click Start - Control Panel (and select Classic view in the left hand pane) choose Administrative Tools then Event Viewer then look at both the Application and System logs (under Windows Logs) for entries.

Look for EventID is 7 and Source is Disk

Look for EventID is 11 and Source is Disk

Look for EventID is 50 and Source is Disk

Look for EventID is 51 and Source is Disk

Look for EventID is 52 and Source is Disk

Look for EventID is 55 and Source is NTFS

Look for EventID is 130 and Source is NTFS

Look for EventID is 134 and Source is NTFS

Look for EventID is 137 and Source is NTFS

Look for EventID is 1001 and Source is Autochk

Look for EventID is 1001 and Source is Winlogon

Look for EventID is 1001 and Source is WinInit

Look for EventID is 1001 and Source is Chkdsk

Look for EventID is 26212 and Source is Chkdsk

Look for EventID is 26213 and Source is Chkdsk

Look for EventID is 26214 and Source is Chkdsk

Double click the entry for details on that entry.

P.S. 7 and 55 are the auto repair codes where windows repairs disk errors silently on the fly. 52 is the SMART warning.

For SFC Results

Start - All Programs - Accessories - Right click Command Prompt and choose Run As Administrator. Type (or copy and paste by right clicking in the Command Prompt window and choosing Paste).

findstr /c:"[SR] Cannot" %windir%\logs\cbs\cbs.log|more

This will see which files are corrupted.

To see if it did anything

findstr /c:"[SR] Repairing" %windir%\logs\cbs\cbs.log|more

There are frequent false positives for small text files Windows uses such as desktop.ini and settings.ini. Ignore these.

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To See if a Fix is Available

In Control Panel (and select Classic view in the left hand pane) choose Problem Reports and Solutions (type problem in Start's search box), go to Problem History, right click your error and choose Check For Solution.

You may also right click and choose Details for more info. **Post those details here.**The Fault Module Name is the important information.

If the problem affects Control Panel press Winkey + R and type wercon.

Close Explorer and Start a Command Prompt

• Close any Explorer windows
• Start - All Programs - Accessories - Right click Command Prompt and choose Run As Administrator.
• Click Start. Ctrl + Shift + Right click a blank spot (just above the power buttons is one place) then Exit Explorer.
• Press Ctrl + Alt + Delete then Task Manager.
• Check all explorer processes are closed. On the Process tab select explorer and right click and choose End Process, repeat if more than one explorer in the list.

Then to restart explorer after trying each of the following

• Press Ctrl + Alt + Delete and choose Task Manager
• In Task Manager click the File menu then New Task (Run) and type explorer

Reregister the Shell's Registry Entries

Close Explorer as above then type in the command prompt (or copy and paste by right clicking in the Command Prompt window and choosing Paste).

regsvr32 /i shell32

regsvr32 /i urlmon.dll

regsvr32 RPCRT4.dllregsvr32 PROPSYS.dllregsvr32 MSCTF.dllregsvr32 cscui.dllregsvr32 rsaenh.dllregsvr32 timedate.cplregsvr32 ATL.DLLregsvr32 OLEACC.dllregsvr32 actxprxy.dllregsvr32 USERENV.dllregsvr32 msshsq.dllregsvr32 NaturalLanguage6.dllregsvr32 thumbcache.dllregsvr32 WINTRUST.dllregsvr32 MMDevAPI.DLLregsvr32 audioses.dllregsvr32 audioeng.dllregsvr32 ExplorerFrame.dllregsvr32 msi.dllregsvr32 FirewallAPI.dllregsvr32 netshell.dllregsvr32 pnidui.dllregsvr32 QUtil.dllregsvr32 wpdshserviceobj.dllregsvr32 WINHTTP.dllregsvr32 QAgent.dllregsvr32 PortableDeviceApi.dllregsvr32 wbemprox.dllregsvr32 wbemsvc.dllregsvr32 fastprox.dllregsvr32 imapi2.dllregsvr32 wshext.dllregsvr32 gameux.dllregsvr32 msxml6.dll

regsvr32 vbscript.dll

regsvr32 jscript.dll

regsvr32 wshext.dll

regsvr32 wshom.ocx

regsvr32 wshcon.dll

regsvr32 scrrun.dll

Delete Folder Settings

Close Explorer as above then type in the command prompt (or copy and paste by right clicking in the Command Prompt window and choosing Paste).

reg delete "HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell" /f

reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Streams" /f

reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\StuckRects2" /f

Delete The Thumbnail and Icon Caches

Close Explorer as above then type in the command prompt (or copy and paste by right clicking in the Command Prompt window and choosing Paste).

del "%userprofile%\AppData\Local\IconCache.db"

del "%userprofile%\AppData\Local\.db"*

A Clean Boot for Explorer

It might be caused by a shell extension.

Explorer (explorer.exe) is the program that is the Start menu and taskbar, folder windows, and the desktop (which is a folder window).

Explorer is built on addin programs called Shell Extensions. The standard ones are supplied by Microsoft but programs add their own.

• Download Autoruns from http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Close any Explorer windows - Start Autoruns by right clicking and choose Run As Administrator

• Click Options menu - Filter Options and tick Hide Microsoft entries and clear Include Empty Locations
• Go to the Explorer tab and untick everything left.
• Click Start. Ctrl + Shift + Right click a blank spot (just above the power buttons is one place) then Exit Explorer.
• Press Ctrl + Alt + Delete and choose Task Manager.
• Check all explorer processes are closed. On the Process tab select explorer and right click and choose End Process, repeat if more than one explorer in the list.
• Click the File menu then New Task (Run) and type explorer

and if it helps, reenable one by one to identify which one.