WLM Server error 0x80072F0D

Question

I'm getting the following error message when I'm trying to access Windows Live Mail. Server error 0x80072F0D

Unable to send or receive messages for the Msn (xxxx) account.

Server Error: 0x80072F0D

Server: 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'

Windows Live Mail Error ID: 0x80072F0D

Have tried uninstalling and re-installing windows live essentials but no luck. Any help appreciated.

Answer 1

Hi GDav_007,

Welcome to Microsoft Community. I understand that you are unable to send or receive messages due to error code 0x80072F0D in Windows Live Mail. To resolve this, please follow the steps below:

1. Re-configure your account in Windows Live Mail:

Please follow the steps given in the article How do I add an account to Windows Live Mail? to re-configure (remove then re-add) your email account to Windows Live Mail.

2. Access the account using POP3:

If you are on dial up, please try accessing your account using POP3. Here’s the information to configure your account:

• POP3 Server: pop3.live.com (port 995)
• SMTP Server: smtp.live.com (port 25)

The error code may also be caused by connectivity problems so we request you to follow the steps below:

A. SSL settings are incorrectIncorrect SSL settings in Internet Explorer may prevent email from being sent or received

a.. Start Internet Explorer.

b. On the Tools menu, click Internet Options, and then click the Advanced tab.

c. In the Security section, make sure that the following check boxes are set correctly:

1. Clear the Check for server certificate revocation check box.
2. Select the Use SSL 2.0 check box.
3. Select the Use SSL 3.0 check box.

d. Click OK to close the window.

B. Incorrect Proxy settingsClear the proxy settings in Windows to establish a direct connection to the Windows Live service. To do this, follow these steps:

1. Start Windows Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the Connections tab, and then click LAN settings.
4. Click to clear the automatically detect settings check box.
5. Click OK two times.

C. Internet Explorer may be set to work offline

To enable Internet Explorer to work online:

1. Open Internet Explorer.
2. Click to open the file menu.
3. If there is a check next to Work Offline, click Work Offline to clear the option.

Let us know how things work out.

Regards.

Answer 2

Thank you for your reply - took me a while to get around to doing this but I followed the steps and it has sorted out the problems.

Thanks again