Bitlocker recovery failed caused by Windows 10 update

Stephen Zheng 21 Reputation points
2021-02-04T19:20:00.137+00:00

Hi there,

I just applied KB4598299 update and after a successful reboot, Windows 10 asked for the password to unlock the Bitlocker encrypted D drive. I tried the password and recovery key, both failed because the ID Key was changed. How come a Windows update brought a Bitlocker recovery??? Is there any way to unlock the D drive?

Any help will be appreciated!

Stephen

Windows for business | Windows Client for IT Pros | Devices and deployment | Configure application groups
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Accepted answer
  1. Bagitman 596 Reputation points
    2021-02-04T19:45:56.58+00:00

    The recovery key does not get changed by any update.
    There is one recovery key per partition, so you need to check whether you didn't mistakenly took the recovery key for c:, instead of d:

    There are two ways to devalidate recovery key: either decrypt and re-encrypt (a new recovery key (and ID) gets created) or manual deletion and re-creation of the recovery key protector on the command line.


2 additional answers

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  1. Anonymous
    2021-02-05T06:49:29.377+00:00

    Hi,
    No user action is required for BitLocker in order to apply updates from Microsoft. Only the following updates that make changes to the firmware cause Bitlocker entering the recovery mode:

    • Computer manufacturer firmware updates
    • TPM firmware updates
    • Non-Microsoft application updates that modify boot components

    Please kindly refer to this doc:
    BitLocker Upgrading FAQ

    Please try re-entering the Bitlocker recover key matches the Bitlocker Identifier:
    https://account.microsoft.com/devices/recoverykey 

    Best regards.

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  2. Stephen Zheng 21 Reputation points
    2021-02-05T14:24:08.987+00:00

    Oh guys, my bad. I used to find the recovery key via short URL aka.ms/recoverykey, the page showed an old key to me and I did not notice the other keys were folded. @Bagitman , I thought twice about what you said and find all my keys by the link @Anonymous provided, one of them is the right key to unlock my drive. Thanks a lot for your supports!

    PS: I still have no idea why the unlock password did not work?

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