Facing issue to back up On -prem VMware Vm to Azure

Divesh Wadhwa 1 Reputation point
2021-02-04T19:47:42.777+00:00

I have installed the MABS on of my VM which is domain joined and i am trying to back up my vcenter Vsphere Vm to azure. the agent is installed on the one of Vm as well which is part of Vsphere vcenter server and i am able to ping from agent server to Vcenter as well. when i am trying to add the server to MABS and i am getting error message " Date protection manager error id: 33623, unable to communicate with vmware server
Internal error code: 0x80990EF2

Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
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  1. SadiqhAhmed-MSFT 49,326 Reputation points Microsoft Employee Moderator
    2021-02-05T18:59:55.187+00:00

    Hello @Divesh Wadhwa ,
    Welcome to Microsoft Q&A community forum!

    Apologies for the delayed response. Please perform the following steps.

    Azure Backup Server uses TLS 1.1 by default to communicate with the ESXI host.

    ESXI host version 6.7 only support TLS 1.2 protocol.

    To configure backup ESXI 6.7 perform the following:

    · Enable TLS 1.2 on Azure Backup Server

    Note: VMWare 6.7 onwards had enabled TLS as communication protocol.

    · Set the registry keys as follows:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft.NETFramework\v2.0.50727] "SystemDefaultTlsVersions"=dword:00000001 "SchUseStrongCrypto"=dword:00000001

    [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft.NETFramework\v4.0.30319] "SystemDefaultTlsVersions"=dword:00000001 "SchUseStrongCrypto"=dword:00000001

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft.NETFramework\v2.0.50727] "SystemDefaultTlsVersions"=dword:00000001 "SchUseStrongCrypto"=dword:00000001

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft.NETFramework\v4.0.30319] "SystemDefaultTlsVersions"=dword:00000001 "SchUseStrongCrypto"=dword:00000001

    Also remove and add again the VMware account on the Azure Backup Server

    *Communication should work between Azure Backup Server and ESXI

    *Install the agents in the VMs

    ----------------------------------------------------------------------------------------------------------------------

    If the response helped, do "Accept Answer" and up-vote it


  2. Levy Berkowitz 1 Reputation point
    2021-03-23T22:33:29.743+00:00

    Was this resolved,

    I have the same issue and added the reg keys without any results.

    Thank you

    0 comments No comments

  3. Divesh Wadhwa 1 Reputation point
    2021-03-23T22:52:18.193+00:00

    Hi Levy,
    I tried different way to back up through ASR and i am able to resolve the issue.
    Thanks,
    Divesh Wadhwa

    0 comments No comments

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