don't receive any confirmation mail after successfully scheduling a meeting

Question

Hi All

One of my user is facing issue with calendar meeting invites. My user is sending calendar invites to external user who uses G Suite. Request Responses is enabled on the users outlook. My user is not getting meeting acceptance confirmation email from the G Suite user. i have tested with my gmail. i.e user sent a test meeting invite to gmail but still user did not get the meeting acceptance confirmation email after i have accepted the meeting invite. Experts guide me on this.

Answer 1

This is a gmail issue, not an Exchange or 365 issue, you would need to ask their support:
https://support.google.com/calendar/community?hl=en

https://community.spiceworks.com/topic/2200781-not-receiving-meeting-responses-from-gmail-addresses

https://support.google.com/mail/thread/2673536?hl=en

Answer 2

Hi,@Roger Roger
I tested with my gmail account and received the response successfully.

Have you tested with another account which is using G Suite?
And if possible, please also test with sending to other recipients,for example yahoo.com.
If the problem only occurs when sending to G Suite accounts, you may need to contact their support to troubleshoot the problem.

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