please someone answer. I have the same case. Can't log in to my work account.
Lost my phone and my Microsoft Authenticator data
I have lost my phone and along with it my authenticator data. I don't believe I had backed up my linked accounts assuming that I would be able to access them on another device if required by simply logging in.
Unfortunately, despite logging in via the email id I had originally signed up with, I am unable to re-link my previous accounts. Because of this I can't login to those accounts which are extremely important to me.
Is there any way in which I can gain access to my previous authenticator data (perhaps by proving my identity, etc)?
Shouldn't Microsoft account for such instances and provide a way to re-access lost data?
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tibblesnbits 0 Reputation points
2023-06-07T02:14:01.1266667+00:00 Need help reconnecting accounts after new phone was purchased. Data in Authenticator is gone but my accounts keep asking me to use it. I need to figure put how to relink everything