Error code 0x80070005 Windows Update.

Question

Since I updated to from Windows 8 to Windows 8.1, I have issues with my laptop. It seems that most of my problems come down to Windows Update. When running WindowsUpdateDiagnostic.diagcab. It states

problems installing updates not fixed

Repair Windows Update

Check for missing or corrupts files Detected

Repair missing or corrupts files

on the detection details

RootCause: RC_DataStore

ErrorCode: 0x80070005

Problems with BITS service: BITS could not be started specific error occurred: 2147942405. more help typing NET HELPMSG 3547

The BITS package version: 1.2.1.20131113

Windows Update package version: 8.1.1.20131113

Ran sfc /scannow found no problems

Ran DISM.exe /Online /Cleanup-image /Scanhealth no problems

Ran DISM.exe /Online /Cleanup-image /Restorehealth the store component corruption was repaired. but store app still not working

Answer 1

Hi Daniel,

Thank you for the sharing the information. This might help other if they come across same issue.

Answer 2

I did had a similar problem with a different error code. I was able to solve it by running "Malwarebytes Antimalware". It detected a few malware and after removing it, Windows update successfully complete its check.

Answer 3

the other problems are none of my apps work, sound doesn't work & unable to download music or update music for my zune

Answer 4

I know with the holidays would delay a response somewhat, but I would have thought I would have heard something by now. I guess my problem isn't that worthy.

Answer 5

Sorry for riding on your thread, I'm having problems with the update as well. In my case, my laptop has been rendered unusable since. The Windows logo comes on, the circular dots spin, then a blank screen appears! The brightness level goes up and down and the processor runs from time to time, but I can't do anything else with it. 

I've tried rebooting many times these past several days, and occasionally get to a 'restore' screen, 'repair disk' screen, 'repair file' screen, etc,  but they've all led back to the same rebooting to a blank flashing screen condition. The kernel or control panel are not accessible so I cannot run any diagnostics or check versions or even restore from my backup. I could not even get to the 'safe start up' screen during boot up so a Microsoft tech can assist with troubleshooting.

This has been a most frustrating experience and I hope the experts here can help the both of us solve our issues.

Lenovo U460, 8GB RAM, Core i5