SetupNew\setup.cpp (138) Error on multiple newly built Windows 7 machines

Question

Hello.. We recently started upgrading our environment to Windows 7. We are using a mass deployment tool call Dell KACE. Basically Windows 7 gets dropped down on machine and some standard software gets installed on the machine as a post install. Out of no where we just started getting this message when trying to install ANY software. Most users have local admin rights and we are right clicking and running as Administrator.

Please help.

SetupNew\setup.cpp (138)

PAPP:

PVENDOR:

PGUID:

$14.0.162

@Windows Vista Service Pack 1 (7601) IE 10.0.9200.16798

Answer 1

Thanks. Sure McAfee was the problem. I just uninstalled it and everything's perfect

Answer 2

Hello,

Thank you for positng your query in Microsoft Community.

I understand that you have issues installing any software in Windows 7 computer.

But, I would like to know some more information on this issue, to help you better.

1. Are you connected to a domain?
2. What is the complete error message that you get?

If you are connected to a domain then, follow the link below to post your query in TechNet forums because, they have more expertise on this issue.

TechNet Forums for Windows 7

http://social.technet.microsoft.com/Forums/windows/en-US/home?forum=w7itpronetworking

Hope this helps. Otherwise, feel free to write us back with the status of the issue and we will be glad to help you further.

Thank you

Answer 3

Hi All! Turns out that this error was caused by McAfee.

Answer 4

Hello,

Thank you for keeping us updated with the status of the issue.

I am glad that you were able to find the root cause of the issue.

In future, if you have an queries related to Windows, please feel free to write us back and we will be glad to help you.

Thank you