No Boot

Question

I have tried to start my pc and the computer will not get past the information screen

Intel(r) grantsdale-G PCI Accelerated SVGA BIOS

the computer will not boot into safe mode and will not go any further what can i do to fix this I got tons of personal pictures and data stored and dont want to lose any of it

Answer 1

Hi Carl,

1. What is the make and model of your computer?
2. Have you made any changes to your computer?

Please disconnect all external devices and check if the computer boots to the desktop

Please use articles below and check if it helps.

Startup Repair

http://windows.microsoft.com/en-US/windows7/Startup-Repair-frequently-asked-questions

If startup repair fails, try a system restore from Winre

What are the system recovery options in Windows?http://windows.microsoft.com/en-us/windows/what-are-system-recovery-options#what-are-system-recovery-options=windows-7

If still there is any issue, follow the articles

Windows Vista or Windows 7 no longer starts, and the Startup Repair tool does not fix the problem

http://support.microsoft.com/kb/934540

Use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

http://support.microsoft.com/kb/927392

Hope it helps

Thank you