The requested operation requires elevation; Create Process Failed : Code 740

Question

Hi

I am trying to install a communication program that are linked to our head office . the program worked 100 % on my old computer , but my hard drive packed up .

I installed the program but if I try and open it it gives me this message .

Unable to execute file . C:\d6_5143\d6\d6_5143.exe

Create Process Failed : Code 740

The requested operation requires elevation

Can you please assist me in fixing the problem

Kind regards

Original Title:Natasha

Answer 1

So you said OK to the permission prompt and it didn't launch?

Answer 2

Good morning

Yes it was also running on Windows 7 . The computer was about 6 months old . The hard drive went faulty and a new hard drive was installed .

I tried running it as a administrator, but if you  click on the program to open it , it gives you the following message  " DO YOU WANT THE PROGRAM TO MAKE CHANGES TO YOUR COMPUTER " ,but it doesn`t open the program .

Regards

Natasha

Answer 3

Good morning

Your office IT can not get the problem solved .

Regards

Answer 4

Was your old computer also running Windows 7?  If not, are you sure the program is compatible?

Try launching it by left clicking and selecting Run as administrator.

Answer 5

If this is your work computer, you might have to contact your office IT help desk.