Windows Server 2019 Essentials - Power Off alone

Sergio - TI I&O/DPO/ISO27701-LI 1 Reputation point
2021-02-05T19:27:20.303+00:00

Hi MS,
I have a Windows Server 2019 Essentials server that shuts down on its own every 7 days on time. If I call him on a Monday at 8:00 am, next Monday at 7:59 am he will hang up on his own again.
I don't see any error information in the logs, of course the OS is original and the machine is new.
It is a Ryzen 7 / 64GB of RAM / Mother Board Aorus Pro B450 / 1 SSD M2 for the OS / 1 SSD Samsumg of 1Tb for 1 application / 1 HD of 1Tb for Shadow Copy. Few users access the machine, only 11, but even without anyone accessing it, it simply. turns off.
Can you help me?
Thank you in advance.

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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3 answers

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  1. Anonymous
    2021-02-05T20:15:59.307+00:00

    Sounds like a licensing compliance issue. I'd check that it is the root domain controller and holds all roles. Also check the configured user count.

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Eleven Yu (Shanghai Wicresoft Co,.Ltd.) 10,726 Reputation points Microsoft Vendor
    2021-02-08T03:02:08.88+00:00

    Hi,

    Please check the event log to figure out what cause the shutdown.

    If it is related to Licensing Compliance Service, this should be license limitation. Windows Server Essential can only be deployed as Primary DC and holds all FSMO roles. If it does not met, licensing compliance component will force system shutdown.

    For your reference:
    https://social.technet.microsoft.com/Forums/en-US/99cbb543-7a7e-4b49-acbc-faa517dbe8d2/windows-essentails-server-2019-restart-every-tuesday-morning?forum=WinServerPreview
    https://social.technet.microsoft.com/Forums/en-US/7d4949c9-461b-43a2-9e35-3edad1a63470/windows-server-2016-shut-down-every-week-?forum=winservermanager

    Thanks,

    Eleven

    If the Answer is helpful, please click "Accept Answer" and upvote it. Thanks.

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  3. Sergio - TI I&O/DPO/ISO27701-LI 1 Reputation point
    2021-02-12T12:40:10.61+00:00

    Hello,
    I appreciate the answers but the solution found was another in a group of IT and Networks that I participate.
    My server had more than 25 registered users, although not active, I just reduced it to less than 25 and it didn't shut down this week.
    Thanks for listening.
    SRG - TI