software exception 0cx0000409

Question

i have booted my system 3hours ago. i am using windows xp.whenever i try to play music or run any other application for instance like clicking an icon i get this message kind of thing "the exception unknown software exception 0cx0000409 occured in the application at location 0x6211147a".how do i fix this?

Answer 1

i have booted my system 3hours ago. i am using windows xp.whenever i try to play music or run any other application for instance like clicking an icon i get this message kind of thing "the exception unknown software exception 0cx0000409 occured in the application at location 0x6211147a".how do i fix this?

Hi there,

What I suggest you do is the following.

Go to Start | Programs | Accessories | System Tools | System Restore

Checkmark the option: Restore my computer to an earlier time and click Next.

From the calendar which appears, choose a date when you know the PC was working properly and then click Next.

System Restore takes a few mins to run during which the PC will reboot. If the restoration was successful, you'll see a message to that effect.

Try and do what you did before which caused the exception. Hopefully it won't reappear.

Be aware though that any programs, antivirus updates and the like which you installed after the restore point you choose to go back to will have to be reinstalled.