Windows Update error 80245001

Question

Hello, I have seen this question asked many times on the forums, but I have never seen a solution that is confirmed to work. This problem has been persisting for months.

I am currently running Win 7 Ultimate SP1 32 bit.

It has both Avast! antivirus and MSE installed are both up-to-date.

I am using the Avast! firewall. There are no other anti-malware programs running.

I did have an fsquirt.exe hijacker virus that I had to use Combofix for along with a few other utilities to remove, under advice from the MBAM experts, which is when I believe the issue began.

Whenever I run Windows Update I will immediately receive an 80245001 error. I have tried multiple solutions that are posted on the other threads. I have disabled the Avast! firewall and enabled the Windows firewall, but this has not worked. I have tried all the solutions shown here http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/error-code-80245001/8dbd369e-01c3-4176-8588-136d4058b621 without success.

Windows update also has no update history at all and also states it has never been updated.

Any help would be appreciated.

Thanks

Answer 1

On Thu, 13 Feb 2014 18:30:23 +0000, Gerry C J Cornell wrote:

The providers of a number of anti-virus products make similar claims. It does not make the claims true.

Ditto! And let me add, for DevinSmith6714's benefit, that running two
at once degrades your performance and creates the risk of problems as
they interfere with each other.

Answer 2

The providers of a number of anti-virus products make similar claims. It does not make the claims true.

0x80245001 -2145103871 WU_E_REDIRECTOR_LOAD_XML The XML extracted from the wuredir.cab failed to load into the DOM.

Are you using the Avast firewall?

Answer 3

Actually it does not, Avast! has been designed to compliment MSE so as to not interfere with it and to catch anything that MSE misses. However even with it uninstalled, the update error continues.

Answer 4

It has both Avast! antivirus and MSE installed

Your security arrangements break the basic rule that you should not install two anti-virus products!