Word files suddenly can't edit in Mac

Lin Yi-Hsuan 1 Reputation point
2021-02-06T06:21:47.99+00:00

After I restart my laptop I can’t edit all Microsoft Office 365 files and they require me to log in and when I try to log in I failed and I clicked reset password and now it shows “ Your account is currently blocked from signing in. As a result, you may not reset your password at this time. Please contact an admin in your organization and ask him or her to unblock your account.” I really need to work on a report this weekend. Please help urgently!

Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 25,146 Reputation points Microsoft Vendor
    2021-02-08T09:36:31.777+00:00

    Hi @Lin Yi-Hsuan ,
    I suggest you refer to this support article and check if this is helpful:

    https://learn.microsoft.com/en-us/office365/troubleshoot/access-management/account-blocked-error-when-sign-in


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