I would like to use below highlighted option in the screenshot to share document with anyone. Please help me in clarifying my below questions. Why it is disabled? How to enable? And in the specific people category I tried to add Gmail account but it is not resolving, what should I add to resolve external mail id I specific people area? Please help.

@sns 1.Here’re steps to enable external sharing. (1)Go to SharePoint admin center -> Polices -> Sharing -> Set "Content can be shared with" as "Anyone". (2)Go to SharePoint admin center -> Active sites -> Select the site -> Sharing -> Set "Site content can be shared with" as "Anyone". (3)Go to the site -> Site permission -> Site sharing. 2.By default, Gmail account is allowed. If you encounter issues, please provide screenshots of share to specific user with Gmail account. If an Answer is helpful, please click " Accept Answer " and upvote it. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Hi @sns Please check if it could help at your side: SharePoint – enable or disable Share option per each library within a site Sharing options are greyed out when sharing from SharePoint Online or OneDrive Microsoft SharePoint can’t share folders or files to external users (also Anyone with the link option is disabled) Manage sharing settings If the Answer is helpful, please click Accept Answer and up-vote, this can be beneficial to other community members.

While sharig document anyone option is disabled in sharepoint library

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Emily Du-MSFT 47,851 Reputation points Microsoft Vendor

2021-02-08T08:31:09.247+00:00

@sns
1.Here’re steps to enable external sharing.
(1)Go to SharePoint admin center -> Polices -> Sharing -> Set "Content can be shared with" as "Anyone".

(2)Go to SharePoint admin center -> Active sites -> Select the site -> Sharing -> Set "Site content can be shared with" as "Anyone".

(3)Go to the site -> Site permission -> Site sharing.

2.By default, Gmail account is allowed. If you encounter issues, please provide screenshots of share to specific user with Gmail account.

If an Answer is helpful, please click "Accept Answer" and upvote it.
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sns 9,236 Reputation points

2021-02-10T05:19:51.92+00:00

Hi Emily Du,

First one is resolved. I tried as per you suggestions, but although gmail id is valid it is not taking. Please find attached screenshot. Please help further. Thank you.

Emily Du-MSFT 47,851 Reputation points Microsoft Vendor

2021-02-10T09:16:34.19+00:00

@sns

1.Go to Office 365 admin center -> Users -> Guest users -> Check whether this gmail account in it -> If the account exists, delete it, then try to share file with this gmail account.
2.Create a new gmail account, then try to share file with the new gmail account.

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sns 9,236 Reputation points

2021-02-10T09:32:48.563+00:00

Hi Emily Du,

whatever Gmail account shown above did not work and showing same error.
But I added a another Gmail account it worked, mail received to spam folder instead of actual inbox. and that to in JPG format ( actual file is in PDF)

and no Gmail account is there in the guest users area. so we no need to add anything guest users right? because I noticed now with out even adding in guest users area it worked.

and why it did not work above Gmail account?
and why it worked even we did not add in the guest users list?
and when I tried to add in guest users it is taking to Azure AD with 2 step sign in process.

Emily Du-MSFT 47,851 Reputation points Microsoft Vendor

2021-02-10T10:04:40.43+00:00

@sns

You only need to access the file through the email you received. You don’t need to add the gmail account into guest users and also don’t need to add the gmail account into Azure AD.

It should be that only the above gmail account has a problem, in this situation, I suggest you open a service request with Microsoft for remote help.

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While sharig document anyone option is disabled in sharepoint library

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