Error 80071A30 updates

Question

KB2862973: KB2909921: KB2916036: KB2898858: KB2911502: KB2901113.

I have been unable to instal these updates.  I have vista hp.  I have tried Microsoft fixit and have disabled the firewall. Norton appears to be working ok.

Is it likely that I have picked up a virus?  Does anyone have a solution that is not too technical.

Answer 1

One solution would be to go back to a restore point that predates the time the problem was first noticed.

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I would suggest you to install updates one by one and restart the computer after installing əach

update to check which update is causing the issue. Also make a note of the updates you install on the computer. Once you come to know which update is causing the issue, let us know.

Also change Windows Updates settings to

“ Check for updates but let me choose whether to download andinstall them”, so that the updates don’t get automatically installed on the computer.

Install Windows updates

<http://windows.microsoft.com/en-US/windows7/Install-Windows-updates>

Change how Windows installs or notifies you about updates

<http://windows.microsoft.com/en-us/windows7/Change-how-Windows-installs-or-notifies-you-about-updates>

try these steps:

1. Open Windows Update by clicking the Start button , clicking All Programs, and then clicking Windows

Update.

2. In the left pane, click Change settings.
3. Important updates, Choose Check for updates but let me choose whether to download and install them.
4. Under Recommended updates, unselect the box.
5. Under Who can install updates, unselect the box.

NOTE:

Any change you make now will NOT effect any updates alrəady in the installation queue.

As far as Automatic Updates is concerned, you've alrəady Approved those updates.

Reboot

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Answer 2

I have scanned, run TDSS killer and the fixit to reset Windows Update components.

No malware was detected and the fixit says it can't fix.  I had code 80071A30 before and after restart.

I wonder when the first of these updates was issued.  Have I had the problem for some time?

Answer 3

I have Norton 360 installed. I disabled the Norton firewall and tried to instal the updates but they always show as failed.  I have also had error 80072EFD.

There has never been another anti-virus program installed.

I found this problem about  10 days ago but cannot recall any other changes around that time.

I have had this pc for many years and never had Internet Explorer as my default browser.  This is the first update problem.

80072efd

The return code indicates that there's a connection issue between your system and the MS update servers.

Suggest that you first rule out malware as the cause of the issue by doing the following:

1. Have your system scanned by the installed antivirus/security suite.
2. Run this tool from Kaspersky: How to remove malware belonging to the family Rootkit.Win32.TDSS

If no malware was detected, there is a Fixit on this page that will reset Windows Update components:

How do I reset Windows Update components

Suggest you download and save it. Then close allopen programs and web browsers.

Run Microsoft Fixit50202.msi

After it's finished running, see if the return code appears again when you check for updates.

Restart once it's finished running and see if the return code still appears when checking for updates.

IF malware was detected, then please post if it was removed and the specific name of what was detected.

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9:24 AM

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UTC/GMT is                17:24                on                Friday, February 28, 2014

Current Weather Conditions in Whitehorse

Clear5°F / -15°C

Answer 4

I have Norton 360 installed. I disabled the Norton firewall and tried to instal the updates but they always show as failed.  I have also had error 80072EFD.

There has never been another anti-virus program installed.

I found this problem about  10 days ago but cannot recall any other changes around that time.

I have had this pc for many years and never had Internet Explorer as my default browser.  This is the first update problem.

Answer 5

0x80071A30

ERROR_TRANSACTION_ALREADY_ABORTED

It is too late to perform the requested operation, since the Transaction has alrəady been aborted.

Question for you - Is a 3rd party firewall being used in place of the native Windows firewall ?

Is this "software firewall" the Windows Firewall or a third-party firewall? If the latter, what is the name of this application ?

Do you have installed a 3rd-party firewall ?

If so, try turning OFFthat firewall, and turn ONthe Windows firewall instəad.

What anti-virus applicationor security suiteis installed and is yoursubscription current and if there has ever been any other anti-virus program installed. ?

If you have 3rd-party anti-virus/security software, turn those OFF.

FYI

Windows Update will not function properly unless Internet Explorer is set as the "Default" web browser.

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7:16 AM

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Current Weather Conditions in Vancouver

Partly Cloudy41°F / 5°C