Hi,
What is the make and model of the twin stick remote control device?
We need to know the make and model of the device, so that we would help you in downloading the drivers for the device.
Now, I would suggest you to run hardware and devices troubleshooter which would tell us the reason behind the issue. refer to the article to do so.
Open the Hardware and Devices troubleshooter
http://windows.microsoft.com/en-in/windows7/open-the-hardware-and-devices-troubleshooter
I would also suggest you to go to Device Manager and check if you are able to find the drivers for Art Tech Game controller
and uninstall the drivers. Refer to the article to go to Device Manager. Then right click on the driver and uninstall the drivers.
Open Device Manager
http://windows.microsoft.com/en-in/windows7/open-device-manager
Let us know about the status of the issue. We would be happy to help you further.