windos update error 80072E2

Question

even after the troubleshoot windows update error 80072E2  comes.i need the updat kb2871389 bfore updating to windows 8.1,please help

Answer 1

Hi Kiran,

This problem occurs when some files in the update are missing, even though the update is downloaded and extracted successfully. I would suggest you to try the steps mentioned in this article and check:

http://support.microsoft.com/kb/910336/en-us

If the issue still persists, then I would suggest you to manually download and install the update and check:

http://support.microsoft.com/kb/2871389/en-us

Hope this helps. Let us know the results for further assistance.

Answer 2

Hi Kiran,

You are welcome. Feel free to get back to us if you have any other Windows related query in the future; we’d be happy to help.

Answer 3

thanks,,,the autofix wasnt nt compatable with windos 8

so manually downloaded it from the lin given